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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,075 reviews
5 Stars
7,872
4 Stars
2,532
3 Stars
764
2 Stars
353
1 Star
554
87%of customers recommend this product.
(
9,406 out of
10,771)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Works great!
on December 8, 2022
Posted by: BFF72
from Rockford
Great replacement microwave. Easy to use, no extreme features that I would never use. Easy to clean interior.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Upgrade
on December 8, 2022
Posted by: PhilJ23
Our microwave went out after 14 years, so we were looking for a new reliable one. This microwave not only looks great, but it performs well. Love the features on it - especially the melt feature. Great choice if you’re in need of a new microwave!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE microwave purchase decision
on December 9, 2022
Posted by: Paul1027
from New York City
Worked as described - easy to use controls. Nice looking as well
I would recommend this to a friend!
Features
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Gets job done.
on December 9, 2022
Posted by: Carhiker
from Lincoln Ca
Loud. Feel cheaply made. Door is little wiggly. Buttons need to be pressed hard.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 13, 2022
Hi there – thanks for reaching out about your over-the-range microwave! It’s great to learn that you’re happy with the appearance of your new model but we’re sorry to hear that the feel of the model is not what you expected.
We can certainly understand why you’d like some clarification on this model’s features and we’d be happy to share some information. It is normal for the door to have a little give in it, either up or down or in or out, up 1/8". This will not cause microwave leakage.
We’d also like to share this article that describes the vent volume changes that you may be describing: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39383&_ga=2.43045414.2011331233.1670945605-508599395.1669214566&_gac=1.11782912.1669477791.EAIaIQobChMIytq6nJjM-wIVdYlbCh2EygDYEAQYAyABEgKiffD_BwE
We hope you find this information helpful! If your microwave is experiencing issues that are out of the ordinary, we recommend taking advantage of your warranty and scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for joining the GE family and feel free to reach out anytime if you have any other questions or concerns. Warm regards. Lauren@GEA
We can certainly understand why you’d like some clarification on this model’s features and we’d be happy to share some information. It is normal for the door to have a little give in it, either up or down or in or out, up 1/8". This will not cause microwave leakage.
We’d also like to share this article that describes the vent volume changes that you may be describing: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39383&_ga=2.43045414.2011331233.1670945605-508599395.1669214566&_gac=1.11782912.1669477791.EAIaIQobChMIytq6nJjM-wIVdYlbCh2EygDYEAQYAyABEgKiffD_BwE
We hope you find this information helpful! If your microwave is experiencing issues that are out of the ordinary, we recommend taking advantage of your warranty and scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thanks again for joining the GE family and feel free to reach out anytime if you have any other questions or concerns. Warm regards. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on December 9, 2022
Posted by: Maria1991
from Casper, WY
More counter space and 2 in one microwave and a fan!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless steel microwave
on December 10, 2022
Posted by: Edelgold7
from Bradenton, Fl
We had from GE microwave that lasted for 16 years. We decided to go with GE again in the hopes that this one will last a long time. Our original microwave was black now we have a stainless steel and we love that it’s easy to operate and that it’s also very efficient. It’s a great looking microwave!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple, and great
on December 10, 2022
Posted by: Vicstar
from Clarksville tennesee
So far so good. I just bought this product. The last one lasted over 8 years
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Quality has declined
on December 11, 2022
Posted by: Momwholikestocook
from Connecticut
Same model for my third microwave in 19 years. It makes loud clicking noise when running. The door is very cheap I feel that will break first. The display is too bright and not pleasant to look at at all so I’ve turned it off. Very disappointed in the quality. I will never have an over the range microwave again
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 13, 2022
Hey there,
We're sincerely sorry to hear that you are not happy with the quality of your microwave. It is normal to hear clicks or relays after starting the cycle. You will also hear them after pressing Start but before the unit actually starts running. Your concerns are certainly understandable and we do take them seriously. We will share this information with our development team so improvements can be made. If there's anything you need, please let us know. We're always here to help. Mike@GEA
We're sincerely sorry to hear that you are not happy with the quality of your microwave. It is normal to hear clicks or relays after starting the cycle. You will also hear them after pressing Start but before the unit actually starts running. Your concerns are certainly understandable and we do take them seriously. We will share this information with our development team so improvements can be made. If there's anything you need, please let us know. We're always here to help. Mike@GEA
Written by a customer while visiting geappliances.com