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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,075 reviews
5 Stars
7,872
4 Stars
2,532
3 Stars
764
2 Stars
353
1 Star
554
87%of customers recommend this product.
(
9,406 out of
10,771)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
Not a good product
on July 29, 2023
Posted by: Joshi11
from Clive, ia
Right in 1 year and few months. It stopped heating.. glad i had extra insurance..
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 31, 2023
Hello,
We’re so sorry to hear that your microwave stopped working unexpectedly. We know how often microwaves are relied on in the kitchen, and having yours suddenly fail can leave you upset. This is not something we want or expect from our products. We’re glad you were able to get it repaired thanks to your protection plan, and we’re confident that you’ll get many more years of excellent use from it. Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that your microwave stopped working unexpectedly. We know how often microwaves are relied on in the kitchen, and having yours suddenly fail can leave you upset. This is not something we want or expect from our products. We’re glad you were able to get it repaired thanks to your protection plan, and we’re confident that you’ll get many more years of excellent use from it. Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replaced old GE
on July 29, 2023
Posted by: dwat47
from Stow, OH
Works well. Replaced a 2014 GE model .only complaint is new model did not fit old bracket
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Microwave
on July 29, 2023
Posted by: BSN13
Very lightweight door, actually seems flimsy. Fan is noisy and has a slight whine. Surface light gets extremely hot and is dim. Not the quality product I’m use to purchasing. There were no samples at the appliance store to review so it was purchased sight unseen. It was on sale at the time of purchase. The sensor panel works good and it cooks fine.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect Fit!
on July 29, 2023
Posted by: GrandmaLinda8
from Bolingbrook
After 16 years my microwave started acting up. Sixteen years is a pretty good run for a microwave so decided to find one as close to it. This was the one. Mine but with great updates. I love the “melt” feature. And no more front vent to clean. It looks great. So happy I stayed with GE!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to operate
on July 29, 2023
Posted by: Jules8
from Mancos CO
Love my microwave. It looks nice and modern. Very easy to use.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall great!
on July 30, 2023
Posted by: chas52
from Waycross, GA
I really was pleased with the ease of installation.
I was replacing another brand, so naturally I was unable to use the same mounting holes, but that was not a problem.
The only real concern i have is the control pad. Some buttons do not readily respond when pressed (Especially the light button) and i am concerned that they will not last very long
I was replacing another brand, so naturally I was unable to use the same mounting holes, but that was not a problem.
The only real concern i have is the control pad. Some buttons do not readily respond when pressed (Especially the light button) and i am concerned that they will not last very long
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on July 30, 2023
Posted by: Microwave12345
from The Villages FL
Works great. Enjoy the features. No issues. Enjoying this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Crap
on July 31, 2023
Posted by: Crap14
from Maineville, Ohio
Worked about 3 or 4 times and quit. Reset tripped circuit breaker, unit died again. Tried different outlet. Worked 3/4 times and died. No circuit breaker trip this time. Unit is a replacement for the same model that only lasted 6 years. Should have never bought another, but repair tech said they are all built by the same 2 companies.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 2, 2023
Hello - Thank you so much for taking some time to reach out and share your experience. We are deeply sorry to hear that your microwave has been losing power. That is not something we expect from this model.
If you haven't already, we recommend taking out some time to have one of our approved technicians to come out and check this out. It will be covered under your warranty and we're confident that they can pinpoint the issue. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
If you haven't already, we recommend taking out some time to have one of our approved technicians to come out and check this out. It will be covered under your warranty and we're confident that they can pinpoint the issue. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com