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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,071 reviews
5 Stars
7,868
4 Stars
2,532
3 Stars
764
2 Stars
353
1 Star
554
87%of customers recommend this product.
(
9,405 out of
10,770)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
4
Nice Micro
on September 3, 2023
Posted by: Microwave 78
from Texas
Nice microwave. Will gift to my daughter soon. Purchased an upgraded version.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Early failure
on September 4, 2023
Posted by: Danl345
from Montana
Product failed after two weeks I. Service Like the features but not the reliability
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 6, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances over-the-range microwave. We are truly sorry to hear that the appliance has stopped working within two weeks of use, as this is certainly not normal operation, nor the quality that we expect.
This appliance comes with a 1-year manufacturer's warranty, and we recommend taking advantage of this warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review, and for trusting our brand for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances over-the-range microwave. We are truly sorry to hear that the appliance has stopped working within two weeks of use, as this is certainly not normal operation, nor the quality that we expect.
This appliance comes with a 1-year manufacturer's warranty, and we recommend taking advantage of this warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review, and for trusting our brand for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking product
on September 5, 2023
Posted by: Punchman
Product is very clean style and appearance. Very simple to use.
Written by a customer while visiting geappliances.com
Customer Rating
1
No good
on September 6, 2023
Posted by: Dan7945
from Bethel ohio 416 N Charity St 45106
Microwave, no good need it fixed you have to be a genius to figure this out
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 8, 2023
Hi there, happy Friday!
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave oven. We are truly sorry to hear that you are experiencing issues with the appliance, and need to schedule service. This model comes with a standard 1-year manufacturer's warranty, and we recommend taking advantage of this warranty, and schedule a service appointment with our factory service team.
You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
If you should ever have any questions or concerns regarding the operation of your microwave, we recommend consulting the owners manual. For your convenience, we have provided the direct link below:
https://products-salsify.geappliances.com/image/upload/s--z-H2qx3E--/5b419c274251a4854695b11a22a277b2738ce037.pdf?_ga=2.259205954.958305912.1694098782-1100713441.1674245189
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave oven. We are truly sorry to hear that you are experiencing issues with the appliance, and need to schedule service. This model comes with a standard 1-year manufacturer's warranty, and we recommend taking advantage of this warranty, and schedule a service appointment with our factory service team.
You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
If you should ever have any questions or concerns regarding the operation of your microwave, we recommend consulting the owners manual. For your convenience, we have provided the direct link below:
https://products-salsify.geappliances.com/image/upload/s--z-H2qx3E--/5b419c274251a4854695b11a22a277b2738ce037.pdf?_ga=2.259205954.958305912.1694098782-1100713441.1674245189
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
No good
on September 6, 2023
Posted by: Dan7945
No good went bad already not happy with it. I need it fixed.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Greetings - We're glad you decided to take a moment to connect and share what has been going on. We are really sorry that your microwave is needing to be repaired.
If you haven't already you can definitely schedule one of our approved technicians to come out for repair. We're confident that they will be able to get this fixed. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
If you haven't already you can definitely schedule one of our approved technicians to come out for repair. We're confident that they will be able to get this fixed. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this
on September 6, 2023
Posted by: Scott2286
from Bethlehem, pa
Awesome product. Works great!!!!!!!!!!!!!!!!!!!!!!!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great quick features.
on September 7, 2023
Posted by: Fogy
from Wabasha MN
Not as large as a countertop model. Works well. Wife loves the melt mode.
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud
on September 7, 2023
Posted by: Rob9486
from Crestview, Florida
The microwave is very loud otherwise it has nice features and heats quickly.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 7, 2023
Good evening,
We appreciate you taking the time to leave a review on your new GE Appliances over-the-range microwave oven. We are pleased to hear that the microwave performs and heats as expected, however, we are sorry to hear that it can be noisy during operation. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance provides.
Thank you for your review!
-Devin@GEA
We appreciate you taking the time to leave a review on your new GE Appliances over-the-range microwave oven. We are pleased to hear that the microwave performs and heats as expected, however, we are sorry to hear that it can be noisy during operation. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance provides.
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com