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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,059 reviews
5 Stars
7,864
4 Stars
2,528
3 Stars
761
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,402 out of
10,765)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
No heat
on October 1, 2023
Posted by: Johncarriere
from Ostrander,MN
Microwave no longer heats anything
Back in the day and I mean in the 60s GE meant quality but apperantly not anymore
If you want Chinese mass produced appliances save some money and buy the Chinese version it'll last just as long but won't cost as much
Back in the day and I mean in the 60s GE meant quality but apperantly not anymore
If you want Chinese mass produced appliances save some money and buy the Chinese version it'll last just as long but won't cost as much
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, October 3, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave. We are truly sorry to hear that your microwave is no longer heating your food, as this is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave. We are truly sorry to hear that your microwave is no longer heating your food, as this is certainly not normal operation, nor the quality that we expect. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice microwave
on October 1, 2023
Posted by: qrqr
from Ohio
Very nice microwave. Functions well and looks very nice in our kitchen. Matches our overn.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on October 1, 2023
Posted by: OboeSteve
Does all the things a microwave needs to, however the vent fan and the opening and shutting of the door are very loud. Quite a noisy microwave.
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, October 3, 2023
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is louder than anticipated.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the microwave door closes loudly it is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is louder than anticipated.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the microwave door closes loudly it is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice and quiet Microwave
on October 1, 2023
Posted by: ElleMartin
from Boise, Id
I’ve only had for 3 days but it is much quieter than my old one. It looks great. It’s an over the stove model but it is built between my cupboards so it had to be exact size. I’m very happy with it. Look very nice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Last one was better
on October 3, 2023
Posted by: Meh mom
from PA
Works fine. Door is super loud due to cheap design and the lights don’t match my other GE slate appliances.
Features
4
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Tierra@GEAppliances, GE Appliances, October 3, 2023
Hi,
Thank you so much for taking the time to post this review regarding your new microwave. We appreciate the honest feedback. It means a lot! We're so glad to hear that the unit is working fine. Your comments are extremely important to us and will be considered by our product design team. In the meantime, we sincerely hope that the use of your appliance will only get better with time.
Best wishes! - Tierra@GEAppliances
Thank you so much for taking the time to post this review regarding your new microwave. We appreciate the honest feedback. It means a lot! We're so glad to hear that the unit is working fine. Your comments are extremely important to us and will be considered by our product design team. In the meantime, we sincerely hope that the use of your appliance will only get better with time.
Best wishes! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 3, 2023
Posted by: Chaston
from Bastrop, TX
It heats fast and efficiently. Very easy to navigate also.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good, basic microwave
on October 3, 2023
Posted by: BigRed70
from Alabama
It’s a basic microwave. Does what it should. Clean lines, lot of functions, I wish the bottom of the inside was flat for cleaning purposes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave
on October 3, 2023
Posted by: Microwave number 2
from Lewiston, Idaho
I had same one three years ago when I purchased new home. Disappointed I had to replace so soon.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEAppliances, Devin@GEAppliances, October 4, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave, model JVM6175EKES. We are truly sorry to hear that your previous unit lasted only 3 years, but we're happy to hear that you replaced it with the same model, and are hopeful you will get more years and use out of it than the last unit. We appreciate you being a loyal and returning GE Appliances consumer, and for trusting our brand for your home. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave, model JVM6175EKES. We are truly sorry to hear that your previous unit lasted only 3 years, but we're happy to hear that you replaced it with the same model, and are hopeful you will get more years and use out of it than the last unit. We appreciate you being a loyal and returning GE Appliances consumer, and for trusting our brand for your home. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com