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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,058 reviews
5 Stars
7,864
4 Stars
2,528
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,401 out of
10,764)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Nice microwave
on January 5, 2024
Posted by: ASCHAFF
from Montana
It's quiet and works great. The sensor function is really cool.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful with great features!
on January 5, 2024
Posted by: BEGREEN
from Grantsboro, NC
I love the features especially the ease of use and the automatic fan!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Loses power every time
on January 5, 2024
Posted by: Riveralm
from Dayton, OH
The space inside is perfect for the family and the recipes used. The one thing we do not like is that after two or more minutes it turns off saying it lost power. Very frustrating when cooking a meal or two.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 10, 2024
Hello-It is great to hear that your family is happy with the microwave, we are glad that you can cook for the whole family at once. We do apologize for the trouble you are having with the microwave turning off. That is not normal, and we do recommend you take advantage of your warranty. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We are confident that our service team will be able to get this taken care of for you. Thank you for choosing GE Appliances. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Didn’t last long
on January 5, 2024
Posted by: Tran127
from Lincoln Nebraska
Turntable died after 1 year and microwave stopped working after 3.5 years.
GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven
Model #: JVM6175DK2WW
GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven
Model #: JVM6175DK2WW
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, January 17, 2024
Hello - Thank you so much for checking in and sharing your review. We're sorry to hear about your microwave no longer working. That is not something we expect at all.
With this in mind, we are going to make sure we review and note down your feedback. This will allow our product team to look for improvements we can make going forward with our models. Again, we are sorry for letting you down and we appreciate your comments. - Jonathon@GEAppliances
With this in mind, we are going to make sure we review and note down your feedback. This will allow our product team to look for improvements we can make going forward with our models. Again, we are sorry for letting you down and we appreciate your comments. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Satisfied with microwave replacement
on January 6, 2024
Posted by: Sandi L C
from Denton, TX
It is the same model that we had previously. The door opens and closes better than the old one did.
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but could be better
on January 6, 2024
Posted by: Fsops24
So far this microwave is performing as described, based on consumer reports, but I am very disappointed in the light facing the stove burners. Why an old fashioned yellow light that is VERY HOT when LED fixtures are the currently used choice? Very disappointing for a GE product.
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply Made
on January 6, 2024
Posted by: masters457
This microwave is cheaply made to last 5 years at best where my previous GE microwave lasted 30 years. The control panel is loose so every time you press a button the control panel moves and rattles. The top portion of the unit that sticks out from the upper cabinets has no cover and is open so things from the cabinet can fall into the top portion of the microwave. The front is difficult to clean and shows fingerprints. Just disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Zahira, GE_Appliances, January 11, 2024
Hi There! Thank you so much for reaching out to us here at GE Appliances. We are so sorry that the design of this unit has not met your expectations, we will be forwarding this feedback to our product team as we are always working to improve our products. We are so sorry that the control panel is rattling. We recommend scheduling service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or scheduling online at the link below:
http://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our service team will be able to provide a solution. Thank you so much for reaching out and we hope you have a wonderful day!
http://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our service team will be able to provide a solution. Thank you so much for reaching out and we hope you have a wonderful day!
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to follow
on January 6, 2024
Posted by: Microwave R
Great and easy to work with so far and easy to install
Written by a customer while visiting geappliances.com