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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,058 reviews
5 Stars
7,864
4 Stars
2,528
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,401 out of
10,764)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
Horrible, it stoped working after three months!
on May 1, 2024
Posted by: Dani23332
Horrible microwave, it stoped working after three months!
Response from geappliances.comBy Michael, GE_Appliances, May 2, 2024
We hate to hear that your microwave stopped working so suddenly. This is not something we want or expect from our appliances, and we want to help. We do see that you have an appointment scheduled with one of our qualified technicians, and we’re confident that they’ll be able to quickly resolve any issues.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love new intuitive cooking feature!
on May 2, 2024
Posted by: ShelsAppliances
Streamlined appearance, easy to operate; economical.
Response from geappliances.comBy Jonathon, GE_Appliances, May 10, 2024
Thank you for taking a moment to connect and share your review. We're glad to see that you've been enjoying this microwave. We think you've made an amazing choice. We love the two speed ventilation system, which helps remove excess steam and smoke.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave
on May 4, 2024
Posted by: Data2
from Englewood Fl
Microwave Works great ,looks great easy to install,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Flimsy quality compared to previous models
on May 5, 2024
Posted by: JAR877
This is our 3rd GE over the stove microwave in 27 years, and I'm very disappointed with the quality. First the installation- can't understand why the back mounting bracket and hole locations from the top need to keep changing. That said, the quality of this unit is a joke compared with the previous two units. The touchpad is cheap and requires significant pressure to respond and the door and handle are extremely flimsy. Finally, I'm not sure why the top air intake is wide open with no grates for an appliance that sits under a cabinet where things might drop in.
We like the Slate color that GE offers, but if this is the direction of the quality, I guess it's time to shop different brands. (I don't mind paying more for something of better quality.)
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Michael, Cafe_Applianecs, May 6, 2024
We hate to hear that a hard-to-use control pad, flimsy door, and an open vent at the top have left you feeling less than impressed with the quality of your new microwave. We also understand the confusion caused by mounting holes that move for seemingly no reason. We are constantly updating and improving our appliances, and sometimes that can necessitate a change in shape or appearance while not changing the model. That said, we will forward your comments to our design team so that we can work to address your concerns and continue to better our products.
Written by a customer while visiting geappliances.com
Customer Rating
4
Details missing
on May 5, 2024
Posted by: Tightspace
from New Jersey
I just finished installing this microwave and have a few issues.
1. Nowhere in the installation guide does it mention a clearance distance for the door to open fully. After installing I realized I don't have enough clearance for the door to open fully. I was able find a guide online that shows 1/2" is needed. I have a max of 3/8" so my door won't fully open. It's manageable but annoying.
2. I have my fan set to blow out the back, and while I can see that the vent works from the outside, I can feel air blowing back in when the fan is on. Not sure this is avoidable, but it leaves me a little worried about how well the fan will actually clear smoke when i cook on my stove. Time will tell.
Other than that the microwave looks nice and I'm hopeful it will work well
Features
3
Value
4
Response from geappliances.comBy Devin, GE_Appliances, May 14, 2024
We appreciate your feedback regarding your new GE Appliances over-the-range microwave. The minimum distance from the door hinge side to the adjacent wall is 1/2", and the cabinet opening/cutout for the microwave should be a minimum of 30" to accommodate space for the door to open. This information is listed in the quick specs, and the upper cabinet template instructions for your microwave. For your convenience, we have provided both links below:
https://products-salsify.geappliances.com/image/upload/s--nXjrkCA5--/wbml8fqcrrhkz3wgbxcp.pdf?_ga=2.223175835.1008858966.1715609802-1342374613.1688136512
https://products-salsify.geappliances.com/image/upload/s--AYcEg7Mn--/ab37b4deea60ffdb1d22414a78cb16db8b3e62b0.pdf?_ga=2.126749709.1008858966.1715609802-1342374613.1688136512
If you're concerned about the vent fan operation, you can try the "tissue test" to check for proper draw of the vent. You can view more information on our website at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419&_ga=2.185878953.1008858966.1715609802-1342374613.1688136512
https://products-salsify.geappliances.com/image/upload/s--nXjrkCA5--/wbml8fqcrrhkz3wgbxcp.pdf?_ga=2.223175835.1008858966.1715609802-1342374613.1688136512
https://products-salsify.geappliances.com/image/upload/s--AYcEg7Mn--/ab37b4deea60ffdb1d22414a78cb16db8b3e62b0.pdf?_ga=2.126749709.1008858966.1715609802-1342374613.1688136512
If you're concerned about the vent fan operation, you can try the "tissue test" to check for proper draw of the vent. You can view more information on our website at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419&_ga=2.185878953.1008858966.1715609802-1342374613.1688136512
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad product
on May 5, 2024
Posted by: Disap12
from Los Angeles, CA
Oven stopped heating after four years. Very disappointed at this GE product; our GE electric stove is algo defective (doesn't transmit the correct heat, only high) and the lower handle in our GE refrigerator keeps on falling. Low quality products, again big disappointment.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, May 6, 2024
We're sorry to hear about the oven no longer working properly. We definitely want to help out with this. We suggest getting one of our approved technicians out to check and diagnose this. We're confident that they can get this repaired. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value
on May 6, 2024
Posted by: JMM15
Works well and looks fine. A great value for a microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, May 13, 2024
We are so happy that you are loving your new microwave. This is such a beautiful model with many great heating features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your microwave for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on May 6, 2024
Posted by: Gary J 2784
Very satisfied with this Microwave. Had a similar Microwave before this one .GE makes a very good product.
Response from geappliances.comBy Adrian, GE_Appliances, May 14, 2024
We are thrilled that you are liking your new microwave. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your microwave for many years to come!
Written by a customer while visiting geappliances.com