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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,056 reviews
5 Stars
7,863
4 Stars
2,527
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,401 out of
10,764)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Similar to our old one
on June 21, 2024
Posted by: kmaki
We had a similar product and this one has some new features
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 21, 2024
Posted by: Sassykb
from Iowa
Features are great. Like the instant time buttons.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor performance, like a 30 year old microwave.
on June 21, 2024
Posted by: RickNY10
from Westchester, NY
The performance of the GE is somewhat disappointing. This replaces an Over The Range GE microwave from about 30 years ago. It is essentially no different. While other makers have gone to true power control with inverter technology, this uses the same crude cycle on/off system as decades ago. There is also a sensor that is supposed to determine when the food is done. It works very poorly, or actually most times not at all. If the food to be reheated is too cold or a bit larger than their arbitrary amounts, the result is "Sensor Failure" and the heating stops. Very poor operation.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Michael, GE_Appliances, June 24, 2024
We hate to hear that your new microwave has left you less than impressed, and that you’ve had issues cooking in it. We’re constantly working to make our appliances better, and we’ll forward your feedback about the technology within to our product team so we can continue to improve.
We want to help you get the most out of your microwave. We suggest taking a look at the article below for tips to help your food cook more thoroughly.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
We want to help you get the most out of your microwave. We suggest taking a look at the article below for tips to help your food cook more thoroughly.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Package
on June 22, 2024
Posted by: Shrnga
from SJ, CA
Simplified keys, easy to understand and operate. Overall, good design.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent microwave
on June 22, 2024
Posted by: User4508
from San Jose, CA
Beautiful product, replaced an older GE model which lasted 24 years. Fits perfectly under cabinets over stove, very quiet operation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Replacement
on June 23, 2024
Posted by: gb24
from florida
Just replaced my last one which was 6 years old but belonged to someone who was seasonal so not a full 6 years. The new one is OK so far, don't like that the clock light is bright white rather than the prior soft yellow. But the reason for 4 stars instead of 5 is the door handle squeaks like it's hollow cheap plastic. Last one was very sturdy. I can see this breaking in a short time but hope I'm wrong.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor ventilation
on June 23, 2024
Posted by: Mrsmc 2024
This microwave works the same as my 25 yrs old kenmore. But the ventilation is useless. For being a new technology, I expect better, but that is not the case ay all. The fan sounds very loud but has no suction power at all. Very disappointing.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, June 25, 2024
We want to help out with the ventilation you are noticing. You can check the following article for instructions on how to test the efficiency of the vent. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419). If you are still having issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Experience
on June 24, 2024
Posted by: andy888m
from San Diego, CA
Great in-store experience. Great delivery and installation. Took about 10 minutes to install.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com