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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
4
Looks good
on January 1, 2026
Posted by: RH89
Nice looking unit that fits fine. Door latch seems tinny. Disappointed that it doesn't include power level even though there is a power level marking.
Response from geappliances.comBy Adrian, GE_Appliances, January 29, 2026
We are excited your new microwave is fitting in the desired space and is aesthetically pleasing. This microwave does have a weight and time defrost feature. You can simply enter the weight of the food, and the oven automatically sets the optimal defrosting time and power level. You can also manually set your desired time for defrosting. Your feedback is extremely important to us. We will pass these comments along to our product team to review. Your feedback is extremely important to us. We will pass these comments regarding the door latch along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Declining quality and ease of installing
on January 1, 2026
Posted by: RichDagain
from PA
[This review was collected as part of a promotion.] (1) This is the 5th one that have had over the years (25!) and the quality continues to decline. The previous one did even last three whole years. They just seem to be better than the other brands but not by much. I had to buy an extended three-year warranty for this one. (2) Also, it didn't come with a shelf, and (3) was advertised as an exact replacement, but the expanded metal on the back made the top holes off by 1/4 inch. I had to remove some wall behind it. (4), Finally the back vent doesn't seal too well and cold air pours into the oven and from the sides next to the cabinets. Took several hours.
I would recommend this to a friend!
Quality
1
Response from geappliances.comBy Don, GE_Appliances, January 6, 2026
We’re constantly looking for ways to improve our products so there’s a good chance the installation process has changed over the years. We recommend following the installation instructions as they're written to ensure proper installation. You can click here to find an installation template for the rear wall: https://products-salsify.geappliances.com/image/upload/s--gorF-B-c--/oqpfgvi4j4vqyvkp8mcv.pdf
If there is an issue with your installation, we recommend contacting a qualified installer for assistance.
We manufacture appliances with high quality parts/materials and we're here if you have any questions about the functionality of your over-the-range microwave.
If there is an issue with your installation, we recommend contacting a qualified installer for assistance.
We manufacture appliances with high quality parts/materials and we're here if you have any questions about the functionality of your over-the-range microwave.
Written by a customer while visiting geappliances.com
Customer Rating
2
Shorter Lifespan
on January 6, 2026
Posted by: Bud Worth
This product lasted less than 5 years of normal, moderate (avg once every two days), proper use.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, January 12, 2026
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed with the quality of the touch screen.
on January 11, 2026
Posted by: Not happy 2
My old microwave (10 years) had perfect performance for its duration.
I changed it because the door handle broke off the door, otherwise it performed perfect and the touch screen buttons never got scratched or unreadable.
This new one only 2 weeks old already the touch screen shows scratches (they are in reality delamination of the touch screen) around the buttons used often.
I will have a talk with the store that sold me the unit to see if I have any recourse, and also to find if it is covered by the manufacturer warranty.
Works fine but it looks bad for a new unit.
I changed it because the door handle broke off the door, otherwise it performed perfect and the touch screen buttons never got scratched or unreadable.
This new one only 2 weeks old already the touch screen shows scratches (they are in reality delamination of the touch screen) around the buttons used often.
I will have a talk with the store that sold me the unit to see if I have any recourse, and also to find if it is covered by the manufacturer warranty.
Works fine but it looks bad for a new unit.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, January 14, 2026
We're sorry to hear that the touch screen has scratches already from use. If further assistance is needed after contacting the retailer, please call 833-426-3393 for next steps.
Written by a customer while visiting geappliances.com
Customer Rating
3
Smaller than before and different mounting bracket
on January 13, 2026
Posted by: Almost the same
from Iowa
Our precious microwave with the exact same model number that was around 7 years old quit working. We thought this would be the same size, specs, etc but it’s slightly different. The front of the microwave is shorter, and the mounting bracket has also changed. Not a big deal but don’t expect it to be the same as the identical model number from years past.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki, GE_Appliances, January 16, 2026
Our over-the-range microwaves are designed to fit in a 30" wide opening. It is entirely possible for the mounting bracket to change over the years. We offer a number of models from which to choose to ensure the cooking features you want are available.
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURES
on January 13, 2026
Posted by: wbcjr17106
from Harrisburg PA
a great update of a trusted and well-regarded model
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Died in 3 years
on January 14, 2026
Posted by: Died in 3 years
Worked fine, then just stopped working 3 years old.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Julia, GE_Appliances, January 19, 2026
We'd like to help with your microwave. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
More expensive black stainless & died within 4 yrs
on January 20, 2026
Posted by: iamkels
from Raleigh NC
Bought in late 2021 and it died in early 2025--right after a 3-year warranty. It was just dead one day. and my outlet does work. This is ridiculous. It's hard enough to find black stainless steel microwaves, plus they cost more so this one dying so soon is extremely disappointing.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, January 22, 2026
We'd like to help with your microwave. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com