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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
Surprisingly cheap
on April 17, 2019
Posted by: Manoquinn
from Akron, Ohio
I’ve had this microwave for about a year and a half, and have used it daily. Today when I went to open the handle it detached from the door. I understand a screw might’ve come loose inside, but the tinfoil stainless sticker on the handle cracked, as did the plastic, so it cannot be repaired. A replacement door costs almost as much as a new unit. I’m disappointed in the quality of this unit, and I fear GE’s are no longer built to last.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 18, 2019
Hello Manoquinn - We appreciate you taking the time to write a review on your microwave. We’re sorry for your experience with the handle. If you will email your details to eResponse@geappliances.com, we'll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Last chance
on July 27, 2019
Posted by: Norepair
from Southern, NH
poor door alignment, DO BUY the longest extended warranty available. this is our third microwave in 5.5 years. don't pay list price, deals everywhere
I would recommend this to a friend!
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 30, 2019
Hello! Thanks for your microwave review. It is normal to have a small amount of play to the door (up or down) approximately 1/8", especially on over-the-range models. We appreciate the feedback and we'll be sure to share your comments with the product design team. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed With Microwave and Stove
on September 26, 2019
Posted by: BeL B
There is NO LED lighting. The dealer said YES this has LED lighting. Light location is VERY POOR all the way to the back of the unit. Soon as the light is turned on it's hot. In addition the exhaust fan does NOTHING at all to keep steam away. The fan is SUPER loud. On both settings.
All the steam from boiling goes right into the microwave and wets everything, I mean dripping wet. You need to open the microwave door and wipe it out.
Have had it repaired two times already.
Stove is another story.
All the steam from boiling goes right into the microwave and wets everything, I mean dripping wet. You need to open the microwave door and wipe it out.
Have had it repaired two times already.
Stove is another story.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 1, 2019
Hello BeL B - Thanks for your review. For more help with your microwave and range concerns, please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dont work half the time
on March 11, 2020
Posted by: Mike delb
from Ohio
The microwave dont work half the time. I am waiting on a repair man to come to the house to work on it. Had to do the same this to the other microwave that I just replaced. While was a 5 yrs old microwave that is the same as my new one.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 13, 2020
Hi Mike - We're very sorry to hear of your previous microwave experience. If service is needed on your new model, it comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service. We apologize for any inconvenience.
Thanks for your feedback and for choosing GE Appliances!
Thanks for your feedback and for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
4
Great microwave!
on March 12, 2020
Posted by: jackiepants
I got this one specifically because it has a white interior. I know that the dark grey interior is supposedly a step up, but you can't see your food when it is cooking! The white interior on this one lets me see when my oatmeal is about to boil over, and I can stop it before I have a mess to clean up. My only recommendation would be to make the base for the turntable a little bigger so the glass plate stays better balanced.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Top-of-the-Line Features
on March 31, 2020
Posted by: RicPrsn
from Newburgh, NY
GE listened to every single one of the improvements I sent to them over the past 11 years. When we upgraded our stove, we wanted a perfectly matching microwave. Now only did we get exactly what we wanted in the "look" of our kitchen, but we also got a microwave that has all the features we were hoping to get. Thank you, GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DEAD Magntron - cracked magnets
on May 3, 2020
Posted by: Dead Magnetron
from Chico, Calif.
Ours is a 2014 model. It is now DEAD, after only 5 years old. The main part, the magnetron, is dead. The two big magnets inside it are both broken - big cracks! Not worth repairing or replacing the magnetron. Piece of scrap junk now. Previous microwave from another maker was still going after 20 years with no issues.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Gets the Job Done
on January 22, 2021
Posted by: HMinAZ
from Scottsdale, AZ
I really like this microwave. It does a great job reheating leftovers and beverages. I only wish it was more flush with the cabinets but other than that, we have been pleased with it so far.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 19, 2021
Hey HMinAZ, we're pleased to see how much you're enjoying your new microwave! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com