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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Great microwave!
on October 25, 2020
Posted by: CourtneyC
from Phoenix
We absolutely love this microwave. It was kind of a hassle to install and I wish it came with a heat shield cover for the vents on the back and top of the unit, but it turns out we have to purchase that separately..
The appliance itself is great and is a lot more powerful than our old one.
The appliance itself is great and is a lot more powerful than our old one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Frustrating purchase
on November 12, 2020
Posted by: Pamela95
from California
The microwave worked great in the beginning. Really easy to clean and maintain. Although we don’t really put it to use it has worked well when in use. I realized it was a bad purchase when all of the glass on the door shattered and it was not in use. Their are no replacement door parts for this item making it very frustrating. I wanted both my microwave and refrigerator to match, but I will not be purchasing this item again.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, November 13, 2020
Your feedback is very important to our business and we sincerely apologize for the difficulty with your microwave. This is certainly not something we would expect to happen. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on November 15, 2020
Posted by: RoryS
from Chicago, il
The exhaust fan is fantastic.
Very happy with the product. Great value
Very happy with the product. Great value
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked for 2 days
on November 16, 2020
Posted by: Atrebor
from Bottineau ND
Bought this microwave 10/2/20...used it for 2 days then it quit heating...??? Took an act of God to get anyone to claim responsibility and try to fix it. Sooo many hoops to jump through. Absolutely ridiculous. So as of now not impressed. It's now 11/16 and I still don't have a microwave. Really poor communication between GE and appliance store that's repairing my microwave. Called to find out how much longer and no one seems to know anything. Why is that....then it's like I'm made out to be the problem??? So still waiting on parts.....
No, I would not recommend this to a friend.
Features
3
Performance
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 17, 2020
Hi Atrebor - We're terribly sorry that this has been your experience with your new microwave. This is not what we expect from our appliances. Our product team would like to look into this further for you. If you could, please email your contact details as well as a copy of your review to: https://www.geappliances.com/ge/service-and-support/contact-others.htm
We hope to hear from you soon.
We hope to hear from you soon.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working properly.
on November 18, 2020
Posted by: Pat05
from Ft Worth TX
Have had problems from the beginning. Filters won’t stay in. They are constantly falling.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 19, 2020
Hi Pat05 - Thanks for your feedback. We're sorry for any difficulty you've experienced with the microwave filters staying in place. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you.
If service is needed, your model carries a full one year warranty for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
If service is needed, your model carries a full one year warranty for any manufacturing issues. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Room for improvement
on November 20, 2020
Posted by: Seganku
from San Diego, California
This has turned out to be a terrible disappointment. After 14 months of moderate use, the handle broke. It appears the handle is attached with only very thin plastic components, perhaps not suitable for a repetitive-stress location. Now, the JVM6175DKWW is tripping my GFCI circuit when it's simply plugged in (no fan, cooking, or light are active).
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Good looking / works perfect
on November 21, 2020
Posted by: Coro71
from Sanford Fl
We purchased this as a replacement for an 13yr olf GE xl1800. So far no issues. Is a great upgrade
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Mike and Judith Review on line from our FARM
on December 11, 2020
Posted by: Mikechat 1948 10
from MO
Great product we both love it. There is only one issue with the microwave. It requires two men to install it. It is worth the work to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com