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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Perfect!
on February 19, 2021
Posted by: River1243
This microwave is exactly what a microwave should be! Looks pretty above my stove and it does what I need it to do! I did not want a microwave that did fancy stuff, this is perfect! Warms food, melts butter and pops popcorn to perfection. The price is reasonable too! You will not be disappointed!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, March 3, 2021
Hello River1243, Thanks for reaching out! We are so pleased to hear that you are satisfied with your new microwave. We welcome your feedback and take it very seriously. If you need any assistance in the future, please feel free to reach out! Thanks for your feedback! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet, and does what a microwave does
on February 23, 2021
Posted by: Homer 1993
from Bucyrus, ohio
Easy installation and looks good. We have had 3 GE microwaves and all worked fine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on February 27, 2021
Posted by: ChrisHunt
from Overland Park
The part that takes the most wear and tear (handle attach piece) is cheap plastic and broke only after 12 months
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 2, 2021
Hello ChrisHunt - Thanks for your review. We are sorry to hear of your microwave's handle issue. We apologize for your inconvenience in this matter. We can understand your frustration. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number, current email address and the model and serial numbers for your appliance. Thanks for your feedback. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Stopped working
on March 3, 2021
Posted by: Jajsmom
from Florida
After three months of use, the microwave stopped heating up. Would heat maybe 1 or 2 minutes. Then when trying to heat something else, would not heat at all. Had to replace microwave. Was also very noisy while in use.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
4
Response from geappliances.comBy HannahGEA, GEA, March 12, 2021
Hello Jajsmom, Thanks for reaching out. We are so sorry that your microwave stopped working properly, causing you to have to seek a replacement. However, we are pleased to know that you were able to sufficiently get a replacement. We take your feedback seriously and are glad to have you in our GEA family! If you need anything in the future, please feel free to reach back out. Thanks. -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked one month
on March 24, 2021
Posted by: Pgwm
Very disappointed. Quit heating after about three weeks. Have to now wait eight days for a repairman. Hopefully this can be taken care of effectively and efficiently.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 7, 2021
Hi - Thank you for sharing your concern regarding your GE microwave. We are deeply sorry to hear about the difficulty you're having and can understand your disappointment. We are glad to see you have an appointment scheduled with GE service and are certain the microwave will be repaired to your satisfaction. We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Too loud!
on March 25, 2021
Posted by: Judy bird
from Cold Spring, Kentucky
Microwave is very loud (Repair technician said there is a ‘break-in period’ which is normal.) and there is a spinning sound when you end a cooking time. I have had many microwaves over the last 50 years, and this is definitely an odd one. I am concerned that it will stop working.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
1
Response from geappliances.comBy HannahGEA, GEA, April 2, 2021
Hello, Thanks for reaching out! We are so sorry to hear that you are not entirely satisfied with your appliance. Just as your technician said, sometimes noises are normal. As for a spinning sound, this may be the vent fan. Under certain conditions, your vent fan will automatically turn on. Thanks for your feedback! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Micro
on March 27, 2021
Posted by: Dawn63
from Brooklyn Center, MN
Stopped working in 11 months. I would not recommend to a friend or family.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 30, 2021
Hi there - Thanks so much for the review. We hate to hear that your microwave stopped working after 11 months and are surprised this would happen after a short amount of time. We can certainly understand how frustrating that must be and we do apologize. We're glad to see that you were able to schedule service and we are confident that the technician will be able to get your microwave back up and running. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks and operates great!
on March 28, 2021
Posted by: nhmd
from RI
This new microwave is simple to use, and results are great. The control buttons require some extra pressure to activate, but this is ok as it makes cleaning the control pad easier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com