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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
I would not buy this unit again
on April 29, 2021
Posted by: Joe W
from Naples FL
This unit function properly but there is a low noise sounds like it is behind the service panel. I have other GE microwaves and they do not have this low noise. I think the unit is defective but a service tech inspected and said there is nothing wrong. This unit will be replaced at a latter date with a different model.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 30, 2021
Hi, Thanks for sharing your concern and giving us a chance to help. It's possible to hear a humming noise when the microwave is not in operation and it comes from the transformer. The transformer is used to power the clock and it emits a slight humming sound that is usually not noticed. We hope this helps! Best wishes. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad services message came
on May 2, 2021
Posted by: Graziella
from 5203 crest hill dr
Message came in screen said service need and bit we disconnected and connected and few days work and then again
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, May 5, 2021
Hi there - thanks for reaching out. We're sorry to hear about the issue you're having with your microwave displaying an error code. Sometimes shutting off the circuit breaker that the microwave oven is connected to for 30 seconds will clear the fault, error, or function code; however, there are some cases when further service may be required. Since it sounds like the error code reappeared after a few days, we suggest scheduling a service call.
You can schedule service with a certified GE Appliances technician to accurately diagnose and repair your microwave online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps. Be well, Kelsey@GEA
You can schedule service with a certified GE Appliances technician to accurately diagnose and repair your microwave online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on May 4, 2021
Posted by: Cute1952
from University park
This is a nice unit easy to use and looks nice. Had a Whirlpool which is a piece of junk!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stop working after a month
on May 6, 2021
Posted by: Kimmy JZ
from Atlanta, GA
If the microwave didn’t stop working within a month, then I probably would have given it 5 stars. Technicians will be coming out to fix it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, May 10, 2021
Hello We apologize for your microwave stop working. The warranty will take care of any repair needed. We are glad to hear that you have a service call scheduled and understand the frustration of having this happen. We wish you would have had a better experience with our microwave. Stay well. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 12, 2021
Posted by: Louie 64
from AZ
This is an updated Microwave to an older model that failed..The turntable is slightly larger as is the numbers. The older one had 1 filter as this one has 2
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
I used to love this
on May 19, 2021
Posted by: Atlanta Mama
from Atlanta
Our microwave is 4 years old and yesterday the fuse blew. I was under the (mistaken) impression that microwaves lasted longer. But with a teenager, ours does get used a lot. We loved it while it lasted.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 25, 2021
Hello, thank you for your review. We’re sincerely sorry your microwave stopped operating properly. We understand how that would be frustrating and would love to look into this further for you. One of our agents will be reaching out via email to investigate further. Thank you for your patience as we continue to work through this. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Microwave
on May 25, 2021
Posted by: Jerseyaw
from Richmond, va
Very loud and exhaust fan us also extremely loud snd dies snot draw well at all, despite connected to outside vent. Timer alert us way too quiet. Can barely hear it in same room. Opening & closing door is difficult & loud and sounds like cheaply made
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 26, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level, timer, and functionality. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not A Happy person
on June 3, 2021
Posted by: Kathy305
from West Chester Ohio
Well it is not working after 3 weeks. This is second one we had in a year and 5 months. The first one broke after 1 year 3 months. The second one we had to replace because it wasn’t under warranty which was a year. Our replacement I bought lasted 3 weeks.
Are you having trouble with all your microwaves?
Are you having trouble with all your microwaves?
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 4, 2021
Hi, We're deeply sorry to hear of your microwave experience. We can only imagine how frustrating this is for you and we're happy to offer some guidance. Please take advantage of the warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm
Please accept our sincerest apologies for your inconvenience. We're confident our technician can get this resolved for you soon.- Sharon@GEA
Please accept our sincerest apologies for your inconvenience. We're confident our technician can get this resolved for you soon.- Sharon@GEA
Written by a customer while visiting geappliances.com