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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
4
Mute button is nice.
on November 25, 2021
Posted by: Ronk40
from Mi
Does not seem as powerful as our previous micro. Looks nice and features are nice.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Meh
on November 27, 2021
Posted by: Tenndad
from Denver, CO
It’s an average microwave but the construction leaves much to be desired. Put something in it. Hit the timer. Close the door and the filter falls off. No matter how carefully you replace it. It falls off every time the door is closed. This makes me question the quality of the product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, November 29, 2021
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the grease filters falling out of your unit. We can understand how this would be frustrating for sure. If you're replacing them as it states on page 20 of your Use and Care manual, which you can see here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000095.pdf - and they're still falling out, then service may be needed to investigate more closely.
Our service team can be found here should you need them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the grease filters falling out of your unit. We can understand how this would be frustrating for sure. If you're replacing them as it states on page 20 of your Use and Care manual, which you can see here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000095.pdf - and they're still falling out, then service may be needed to investigate more closely.
Our service team can be found here should you need them: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
It's a GE Product - Microwave
on November 28, 2021
Posted by: ARCB
from Des Moines, IA
I love buying GE Products. My last Microwave was a GE and it lasted me 20 years. Can't beat that. Wish it had a Pizza setting/button like my old one did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very disappointed
on November 30, 2021
Posted by: Rubu
from Cincinnati, OH
This product replaces an another GE that was very similar; it's probably just a new model of the same one. We have only been using this one for about a month, and these are my initial observances. The "touch" sensors take a lot of pressure to work. Old microwave cancelled after a short period if there was still time left. The reminder screen on this one stays on indefinitely until it is cancelled (one more difficult button to press). Touch panel is very difficult to read without a bright light. Couldn't it have been white lettering on black instead of gray on black? The controls seem to all be in the wrong place. The mostly used ones (start, cancel, add 30 min., etc.) should be at the bottom where they can be found easily without searching.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, December 1, 2021
Hey there,
Thank you so much for sharing your feedback with us. We do appreciate you being part of the GE family and take your feedback very seriously so that we can continue to develop top quality products. Be sure to stay in touch with us. Mike@GEA
Thank you so much for sharing your feedback with us. We do appreciate you being part of the GE family and take your feedback very seriously so that we can continue to develop top quality products. Be sure to stay in touch with us. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice functions
on November 30, 2021
Posted by: engineerscotty
from califon NJ
Usable functions, quiet operation, looks nice. Replaced a 20 year old similar GE unit
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek looking
on December 2, 2021
Posted by: German Frau
from Poulsbo, WA
Microwave oven matches the GE Profile black stainless steel refrigerator. Now waiting for the GE range to arrive, my kitchen looks awesome, modern, sleek and stunning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
MICROWAVE
on December 17, 2021
Posted by: SHIGEMI
from MARINA CALIF
THE FAN IS VERY LOUD! HARD TO SOMEONE TALKING !!!!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken handle, do not buy
on December 20, 2021
Posted by: Brokenhandlesarentcool
from Austin, TX
Like every review on this microwave, my handle broke. And all my neighbors (whose houses were built at the same time with the same microwaves) all have broken handles too.
This is a well known and well documented flaw, and it’s ludicrous to have to pay the wild amount of money for a new handle as well as the service fee.
GE should be offering free replacements for a flaw that exists in literally every one of these microwaves they sold.
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, December 27, 2021
Hello,
Thank you so much for sharing your experience with us. We're truly sorry to hear about this unfortunate incident with your microwave and understand your frustration. Federal law requires that any adjustment or repair of a microwave door also be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician.
Replacing microwave or Advantium handles requires disassembly of the door, and therefore also should be replaced by a service technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay in touch. Mike@GEA
Thank you so much for sharing your experience with us. We're truly sorry to hear about this unfortunate incident with your microwave and understand your frustration. Federal law requires that any adjustment or repair of a microwave door also be followed up by a leak test to make sure of proper fit, operation, and alignment. This must be done by a qualified technician.
Replacing microwave or Advantium handles requires disassembly of the door, and therefore also should be replaced by a service technician. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay in touch. Mike@GEA
Written by a customer while visiting geappliances.com