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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Great features and fast cooking
on March 9, 2022
Posted by: kcvnrg
from Lincoln,NE
This is a step up from our last GE microwave because we wanted stainless steel. Lots of nice features and it seems to cook faster than the last one.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what we needed
on March 10, 2022
Posted by: Bess440
from Western NY
Our over the range microwave quit after 20 years and with the help of our knowledgeable salesman, was able to replace it perfectly between two cabinets. The features are great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Peoduct
on March 10, 2022
Posted by: Yorke
from NC
Very satisfied with easiness of operation of this microwave and no fingerprints on the panel!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE microwave is great
on March 10, 2022
Posted by: NC 1
from Franklin, NC
Easy to install, Easy to use, easy to look at! What more can you ask for?
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 10, 2022
Posted by: Hockeymom25
from Chicago, il
Love our microwave, the look and cooks food fast. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Noisy
on March 10, 2022
Posted by: jamesviktor
from Kentucky
Pros:
- Nice look
- Easy-to-read display
- Powerful cooking
- Nice look
- Easy-to-read display
- Powerful cooking
Cons:
- Light has a strange half-second "off" period when toggling between high and low
- Light on low setting is a little too dim, not very useful
- Overall much louder in operation than previous models (losing 2 stars from me on this point)
- Buttons on the control pad don't respond very well to my inputs, it seems like they almost have to be held down for just shy of a full second in order for inputs to register
- Light has a strange half-second "off" period when toggling between high and low
- Light on low setting is a little too dim, not very useful
- Overall much louder in operation than previous models (losing 2 stars from me on this point)
- Buttons on the control pad don't respond very well to my inputs, it seems like they almost have to be held down for just shy of a full second in order for inputs to register
Features
5
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 17, 2022
Hi - Thank you for taking the time to share your thoughts regarding your new microwave. While we are delighted you are pleased with the appearance, cooking performance and the visibility of the display, we are concerned with your description of the manner in which the cooktop lamp switch operates, as well as the lack of responsiveness from the controls. We would recommend having the microwave checked by an authorized GE service to ensure its operating properly. You may call 1-800-432-2737 to do so.
Also, you mentioned you felt the "low" light setting to be too dim to be useful. The low light setting is intended to operate like a night light, your description would be normal. Please let us know if you have additional questions or concerns. Kind regards - Vikki@GEA
Also, you mentioned you felt the "low" light setting to be too dim to be useful. The low light setting is intended to operate like a night light, your description would be normal. Please let us know if you have additional questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not as the specifications described
on March 15, 2022
Posted by: Misled customer
from Detroit, MI
I bought this microwave based on four different criteria, one of which was the number of surface/night light bulbs. The specifications said this microwave had two bulbs, which is what I wanted. Upon receiving the microwave, we found that it has only one surface light bulb. Customer service confirmed that the product had been modified to have only one bulb now, but the online specs were never updated.
After using the microwave, I’m not impressed with the sensor cooking. All of our sensor-cooked food has been way too hot/overcooked. I have also found no difference between 50% power and 100% power when heating food.
So can we heat our food in this microwave? Yes
Am I happy with how it performs? No
After using the microwave, I’m not impressed with the sensor cooking. All of our sensor-cooked food has been way too hot/overcooked. I have also found no difference between 50% power and 100% power when heating food.
So can we heat our food in this microwave? Yes
Am I happy with how it performs? No
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 18, 2022
Hi there, we are really sorry to hear about your disappointment with this microwave's lighting, performance, and features of this microwave, and we regret not living up to these expectations for you. We can definitely imagine your frustration.
Please be assured that we have passed along your feedback to the appropriate teams moving forward, and we really appreciate that you have brought these things to our attention.
If you ever need any help from us in the future, please feel free to reach out. -Elliot@GEA
Please be assured that we have passed along your feedback to the appropriate teams moving forward, and we really appreciate that you have brought these things to our attention.
If you ever need any help from us in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very beautiful microwave
on March 16, 2022
Posted by: prod19
from Texas, Fort Worth
Has all the features needed. It is a beautiful addition to my kitchen and color is marvelous
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com