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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
4
So far so good
on June 5, 2022
Posted by: Boxy
from MA
Seems a little louder than my previous microwave.
Vent fan not particularly strong. Shows a lot of fingerprints mudging. Than microwaving capacity works very well and the features are great and easy to use! I hope this lasts as long as my previous model!
Vent fan not particularly strong. Shows a lot of fingerprints mudging. Than microwaving capacity works very well and the features are great and easy to use! I hope this lasts as long as my previous model!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Dependable micowave
on June 7, 2022
Posted by: AMaso44
from Lex,KY
If you’re not looking for something too cheap, but not something crazy expensive, this is it. It gets the job done, while heating your food evenly.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Only lasted 14 months then quit
on June 10, 2022
Posted by: Dan2378
from Kasota Mn
This microwave failed after 14 months GE would not stand behind the product.
I had to purchase a replacement. I purchased a complete house of GE appliances every one of the 6 products has had warranty work done on them some more than once.
I would not recommend GE to my worst enemy.
I had to purchase a replacement. I purchased a complete house of GE appliances every one of the 6 products has had warranty work done on them some more than once.
I would not recommend GE to my worst enemy.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, June 20, 2022
Oh no!
We certainly want to apologize to you for this awful incident with your microwave. Your anger is definitely understandable. We want to help restore some of your confidence in GE, so an agent has sent you an email. Make sure to watch for it. Mike@GEA
We certainly want to apologize to you for this awful incident with your microwave. Your anger is definitely understandable. We want to help restore some of your confidence in GE, so an agent has sent you an email. Make sure to watch for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Failing to heat properly at 3 years after purchase
on July 21, 2022
Posted by: amorello06
from Broadlands VA
I had hoped to keep using the successor to the microwave that was presumably the original in my house, built in 99. I replaced that one January 2019. It died July 2022. I should have suspected that it was not a quality product with how many mailings I got to try to get me to get the extended warranty. Silly me, I thought it was like the trope about the car warranty… nope . It’s that bad!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 26, 2022
Hello- We are so very sorry to hear your microwave stopped heating. We can understand how upsetting this would be for you and would like to look into this for you. We will be reaching out via email soon. We appreciate your patience in waiting to hear from us. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy consumer
on August 28, 2022
Posted by: RONALD JF
from RI
I purchased a GE kitchen suite and was extremely pleased with the quality of all my items.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
ok while it lasted.
on September 4, 2022
Posted by: jani428
from ky
Loved the color, black stainless, but .... Had it installed rught before the pandemic in February/March of 2020. it was always loud, butother than that it was fine. until about 2 months ago, when it just stopped. no lights, nothing. outlet works fine, but not the microwave. had hoped to get more than just a little over 2 yesrs from it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 14, 2022
Hello,
We appreciate you taking the time to write this review. We’re happy to hear that you loved the color and the appearance of the microwave; however, we also understand that having the unit stop after two years can be frustrating. This is not the experience we wish for our consumer to have, and we apologize for any inconvenience this unit has caused over the past few years.
An agent has reached out to you via email to gather more information on this situation. Please respond at your earliest convenience and we will be happy to assist.
We hope this helps, and if you need any further assistance please reach out.
Best Regards,
Matthew@GEA
We appreciate you taking the time to write this review. We’re happy to hear that you loved the color and the appearance of the microwave; however, we also understand that having the unit stop after two years can be frustrating. This is not the experience we wish for our consumer to have, and we apologize for any inconvenience this unit has caused over the past few years.
An agent has reached out to you via email to gather more information on this situation. Please respond at your earliest convenience and we will be happy to assist.
We hope this helps, and if you need any further assistance please reach out.
Best Regards,
Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
As advertised and proven
on September 18, 2022
Posted by: Redford65
from Green Bay, Wisconsin
We're very pleased with our new GE Microwave in appearance & performance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great replacement for previous microwave
on September 20, 2022
Posted by: Pappy337
from Statesboro, GA
The microwave met the requirements of what we needed our microwave to do. Installation was well laid out in the instructions.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com