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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
My new microwave
on October 29, 2022
Posted by: Chef Maggie
from New York
I love my new microwave and the features including the features of: express cook, add 30 seconds and sensor microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Last one year
on November 4, 2022
Posted by: LMJos
from RI
Mine last just over the year warranty expired and then it would not heat anything. The lights, fan, etc worked, so there was obviously power & it would run but nothing would get hot. Had it fixed, and same problem happened again. Bought in 2018 and just died for a third time. Not going to have it fixed. Swapping out for a non GE.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, November 11, 2022
Hello – thanks for taking the time to write a review and we’re glad to hear that you liked the appearance of this product. We’re sorry to hear about the issues you faced while owning this microwave. It is disappointing when an appliance doesn’t function as it should and this is certainly not the ownership experience we expect from our products. We will be sure to forward your feedback with our engineering teams and hope to restore your faith in our brand in the future. All the best. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great, easy to use controls.
on November 15, 2022
Posted by: gegeek
from Baton Rouge, La.
Like everything about it but one concern. Being an under cabinet installation, extending 2" further than cabinet, it has several openings on top allowing small items to drop down into microwave. Not all openings are covered by vented covers. Contacting store where purchased and GE service reps, and online parts, it was determined that nothing was missing from our appliance. I will have to take care not to place small items in cabinet over the microwave.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Looking Microwave
on November 22, 2022
Posted by: Dirion
from KS
Looks great with our new GE oven. Easy to operate. Cooks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Died after 1.5 years
on November 24, 2022
Posted by: Pat_1988
from Olathe, KS
This microwave was installed by the builders in our house. It worked fine for 1.5 years until it died on Thanksgiving....conveniently just out of the warranty window. I have had cheaper microwaves that have lasted 10+ years. I will be looking for an alternative replacement.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 28, 2022
Hi there,
We're very sorry that your microwave died on Thanksgiving after only 1.5 years of usage. We understand how frustrating and disappointing this must be and we regret any inconvenience. This is certainly not the consumer experience we want for you. We'd like to help so we've reached out to you via email to gather some additional information. Please be on the lookout for that and respond at your earliest convenience. We look forward to helping you soon. Kind regards.
Kacie@GEA
We're very sorry that your microwave died on Thanksgiving after only 1.5 years of usage. We understand how frustrating and disappointing this must be and we regret any inconvenience. This is certainly not the consumer experience we want for you. We'd like to help so we've reached out to you via email to gather some additional information. Please be on the lookout for that and respond at your earliest convenience. We look forward to helping you soon. Kind regards.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking appliance
on December 18, 2022
Posted by: Micro needed
from Michigan
We've noticed if you leave the light on underneath, the entire inside of the microwave heats to a point you can't touch the glass plate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Ge microwave
on December 21, 2022
Posted by: Mendy kitchen
from Dodge city, ks
Have this microwave for 10 years now and loved it. After 10 years just staring to experience problems. Will trip the breaker after 2 minutes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Shorts out regularly
on December 24, 2022
Posted by: AngryCK
from Linwood, MI
We’ve had nothing but trouble from this thing. If you run it longer than 5 minutes, after it stops, it shorts out and will only turn itself back on after about an hour. We’ve had someone out three times to repair it because after turning back on, it doesn’t heat. Now it’s busted again, but it’s out of warranty, so we’re probably going to chuck it and get a new one, but it won’t be GE!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, December 27, 2022
Hey there,
We're sorry to hear you've had these issues with your microwave. We understand how disappointing it must be to have a microwave that shorts out and turns itself back on after an hour, especially as you've had it repaired 3 times. We'd love the opportunity to help with this situation! We've reached out to you via email so please keep an eye out for that and respond at your earliest convenience. We look forward to helping you with your unit soon. Best regards.
Kacie@GEA
We're sorry to hear you've had these issues with your microwave. We understand how disappointing it must be to have a microwave that shorts out and turns itself back on after an hour, especially as you've had it repaired 3 times. We'd love the opportunity to help with this situation! We've reached out to you via email so please keep an eye out for that and respond at your earliest convenience. We look forward to helping you with your unit soon. Best regards.
Kacie@GEA
Written by a customer while visiting geappliances.com