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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Works great
on April 18, 2023
Posted by: MCKC
from Galloway OH
It is easy to use, just a microwave, not a grill, air fryer or convection oven. So far it’s been exactly what we needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Upgraded white GE microwave to stainless
on April 21, 2023
Posted by: Pinocchio73
from Durham North Carolina
I was surprised this microwave has a quieter low speed fan the the previous model that has the same model number
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of room for the large dishes
on May 7, 2023
Posted by: Cbryant1
from New Braunfels, Tx
Casseroles or defrosting larger pieces of meat is no problem with this GE microwave. Easy to clean inside and out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Shoddy Handles
on May 24, 2023
Posted by: KPantie
from LI New York
Handles a major component to the microwave is nothing more than tape over plastic. Handle now peeling, new handle cost prohibitive and no alternative to repair.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
great until it quit heating
on June 1, 2023
Posted by: Conniebil
from SE Texas
Shortly before the 1 year date started taking a long time to heat anything. A cup of coffee was hardly even warm after 3 minutes.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 6, 2023
Hello,
Thank you for taking the time to provide a review on your GE over-the-range microwave oven. We're sorry to hear that the microwave has stopped heating as this is not normal operation nor the quality that we expect, and we truly apologize.
In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team as you have a 1-year manufacturer's warranty. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your feedback!
-Devin@GEA
Thank you for taking the time to provide a review on your GE over-the-range microwave oven. We're sorry to hear that the microwave has stopped heating as this is not normal operation nor the quality that we expect, and we truly apologize.
In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team as you have a 1-year manufacturer's warranty. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your feedback!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
3 years old and no longer heats food
on June 1, 2023
Posted by: Charlie6722
from Iowa
Why is it so hard to make dependable, long lasting appliances these days. Hardly over three years old, and the heating element no longer works. So terribly disappointed in this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 2, 2023
Greetings! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that your microwave heating element is no longer working. We know how vital it is to have an operational microwave. We will be sure to send this feedback to our product design teams for necessary improvements to be made to future models. Thank you for choosing GE Appliances for your home, and our hope is to gain your trust back with our products in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Just stopped working
on June 11, 2023
Posted by: Smb0776
from Oak Harbor, Ohio
Loved the microwave oven for 2 weeks. But it was making noise from day one it made odd noises. Then, one day, while in use, it just started to shut down slowly.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 12, 2023
Hello! Thank you for your feedback. We are so sorry to hear that your microwave is no longer operational. We know how important it is for a new appliance to operate as designed. We strongly encourage you to schedule an appointment with our certified technicians to get your microwave's functionality restored. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your microwave back up and running as quickly as possible! - Adrian@GEA
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your microwave back up and running as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Adequate replacement for previous Profile
on June 25, 2023
Posted by: RobertK269
Replaces my previous built in GE Profile. Needed to match size (exact) and color (black). It doesn't have a tapered door frame so it installed further into room to be able to open the door . It has no timed surface light. Otherwise fine. GE Needs to have replacements for built ins considered before they discontinue styles.
Written by a customer while visiting geappliances.com