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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
Terrible
on July 6, 2023
Posted by: Gina4
from Liberty Texas
Would give no stars if I could. Did not even last 3 years and stopped heating
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 6, 2023
Hello,
Thank you for taking the time to provide feedback on your microwave. We're sorry to hear that your clothes are not getting dry, and we want to help!
If your microwave runs but is not heating, please refer to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Thank you for taking the time to provide feedback on your microwave. We're sorry to hear that your clothes are not getting dry, and we want to help!
If your microwave runs but is not heating, please refer to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=110
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice mic
on August 10, 2023
Posted by: Buttermelt
from Grand rapids mi
This microwave is sleak and fits well over our stove. All functions seem to work well and enjoy the options such as "melt" which is awesome if you bake frequently and need melted butter or chocolate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on August 16, 2023
Posted by: winless
Good looking; fits the over the range space perfectly; one touch time setting is very convenient; vent feature works well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Item!
on September 7, 2023
Posted by: Mike Gris
from Valhalla N.Y.
Great Item! Easy to use and very reliable.Delivery was right on time and easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheaper quality than I expected from GE
on September 27, 2023
Posted by: Twigshed
from PA
This microwave is cheaper quality than I expected from GE. We have only had it a little over a month, and already the plastic sheeting over the number pad is bubbling up and starting to peel off the number one. When you push buttons or open/close the door it creaks in ways that just sound like cheap plastic construction. And above the door, where the vents are, there are three openings with no type of grill/vent cover over them where dust can settle in and things in the cabinet above can fall into the open top.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 28, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are sorry that this microwave hasn't exceeded your expectations. That is not the goal we are aiming for.
We're going to take this feedback and share it directly with our production team. This way they can keep things in mind for our models going forward. Again, we are sorry for letting you down and we appreciate the comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're going to take this feedback and share it directly with our production team. This way they can keep things in mind for our models going forward. Again, we are sorry for letting you down and we appreciate the comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted 19 months - Disappointing
on September 29, 2023
Posted by: GENevermore
from Florida
Very disappointed - replacing after 19 months - turns on, lights up, everything normal, except it won't heat anything. I have tried unplugging, waiting and plugging back in, and no change. Have tried every different setting...doesn't matter. Won't heat. I was in the middle of heating multiple items - 6 minutes, then 4 minutes, and then another 6 minute item....it didn't even begin to defrost or heat it. I had asked for the warranty when I purchased it because I had read reviews about the handle delaminating, but it didn't even have a chance to do that. Apparently the retailer inadvertently put the warranty on the fridge instead of the microwave, so now I'm out that money.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're really sorry to hear about your microwave not heating up properly. That is not something we expect to happen.
We're going to have one of our agents get in touch over email, this way we can gather some additional information. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We're going to have one of our agents get in touch over email, this way we can gather some additional information. If you don't notice a message soon, we recommend checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Really nice options
on October 16, 2023
Posted by: Aljvjj
from Michigan
Like that when using the strove the fan comes on when it gets hot
Three different light and fan operating
Three different light and fan operating
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Beware of the Mounting Bracket Template!
on October 23, 2023
Posted by: Bill H H
from Carlsbad, CA
So far so good, although I've only been using it for a day. The reason that I only gave three stars is because the template for the rear wall bracket has the mounting holes in the wrong place. Fortunately I decided to match up the bracket against the template before I drilled the holes. Had I not done that, the bracket would have been in the wrong place, and the microwave would have been unmountable. GE, please pay attention to this post and fix the template.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin, GE_Appliances, October 24, 2023
Hello,
Thank you for taking the time to provide a review on your new GE Appliances over-the-range microwave. We are pleased to hear that the microwave is performing as operating as expected, however, we are sorry to hear that the template for the rear bracket had the mounting holes in the incorrect spot. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances over-the-range microwave. We are pleased to hear that the microwave is performing as operating as expected, however, we are sorry to hear that the template for the rear bracket had the mounting holes in the incorrect spot. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com