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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Easy DIY installation (with the right tools)
on July 13, 2025
Posted by: Katy bug
from Louisville, Ky
We installed this microwave ourselves and saved $$
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on July 17, 2025
Posted by: Jon6666
If I could give zero stars, I would. This thing stopped working after 20 months. So it's out of it's 1-year warranty. I've had microwaves that lasted 10+ years. This thing is an absolute piece of junk.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 25, 2025
We would like to help you with your microwave. We recommend performing an electronic reset by turning off the breaker for 3 to 5 minutes, then turning it back on.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Installation Nightmare
on July 25, 2025
Posted by: Unimpressed 1
from Alabama
The mounting bracket for this product is not a universal design. Unlike the u-shaped brackets of some brands, it’s a single, flimsy strip, which would not work with my cabinet as-is. I spent hours pulling together and installing materials that would make the provided bracket work, as GE had no other options. (A GE service rep recommended that I contact a local supply house. ) Though I used blocks at the front, one of the cams dislodged to the point that I could only snug down one of the screws at the top of the cabinet. The installation instructions are not specific to this model alone, and it required extra unnecessary steps. I’ve installed microwaves before. This experience was the worst. The unit looks good, but I have concerns about its quality.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, August 1, 2025
We would like to give you some information regarding the installation process for this model. All of our microwave models have specific requirements when it comes to installation, and they do not share a universal mounting bracket design. When installing the unit, we recommend following the instructions in the following links:
Quick Specs: https://products-salsify.geappliances.com/image/upload/s--nXjrkCA5--/wbml8fqcrrhkz3wgbxcp.pdf
Installation Instructions: https://products-salsify.geappliances.com/image/upload/s--oORNFb2g--/vqrklyymb0rawbf15cm1.pdf
Installation Template for the Rear Wall: https://products-salsify.geappliances.com/image/upload/s--PEvkUcIH--/oqpfgvi4j4vqyvkp8mcv.pdf
Installation Template for the Top Cabinet: https://products-salsify.geappliances.com/image/upload/s--AYcEg7Mn--/ab37b4deea60ffdb1d22414a78cb16db8b3e62b0.pdf
Once the installation instructions have been properly followed, we are confident the unit will serve you well for many years to come.
Quick Specs: https://products-salsify.geappliances.com/image/upload/s--nXjrkCA5--/wbml8fqcrrhkz3wgbxcp.pdf
Installation Instructions: https://products-salsify.geappliances.com/image/upload/s--oORNFb2g--/vqrklyymb0rawbf15cm1.pdf
Installation Template for the Rear Wall: https://products-salsify.geappliances.com/image/upload/s--PEvkUcIH--/oqpfgvi4j4vqyvkp8mcv.pdf
Installation Template for the Top Cabinet: https://products-salsify.geappliances.com/image/upload/s--AYcEg7Mn--/ab37b4deea60ffdb1d22414a78cb16db8b3e62b0.pdf
Once the installation instructions have been properly followed, we are confident the unit will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great and officiant
on September 8, 2025
Posted by: jpsoulkc
[This review was collected as part of a promotion.] Found that this was a very good choice. Closes to the one had already, and the features meet what we were looking for. Installation was fast and clean. Hats off to the guys installing our microwave.
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on November 10, 2025
Posted by: GE sucks bad
from Iowa
Junk, door broke within 2 years. GE appliances are crap.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 11, 2025
We want to get more information about your microwave door and will be reaching out via email soon.
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the express cook buttons lil
on November 30, 2025
Posted by: Joie1
[This review was collected as part of a promotion.] I just had this microwave installed yesterday, but my first impressions are mostly positive.
Pros:
• Great quick-cook options: The express cook buttons are extremely convenient—being able to hit one button for 1–6 minutes is something I use constantly. The dedicated Reheat and Melt functions work well so far and take the guesswork out of warming leftovers or softening butter.
• Bright, clean interior: I really like the white interior. It lights up well and makes it easier to see how food is cooking or if anything needs to be cleaned.
• Fingerprint-resistant finish: The stainless steel looks sharp, and the fingerprint-resistant coating actually works. After multiple uses and opening/closing, it still looks clean without constant wiping.
• Even heating: Everything I’ve reheated so far has warmed evenly, and the sensor cooking seems to do a good job adjusting time automatically.
• Great quick-cook options: The express cook buttons are extremely convenient—being able to hit one button for 1–6 minutes is something I use constantly. The dedicated Reheat and Melt functions work well so far and take the guesswork out of warming leftovers or softening butter.
• Bright, clean interior: I really like the white interior. It lights up well and makes it easier to see how food is cooking or if anything needs to be cleaned.
• Fingerprint-resistant finish: The stainless steel looks sharp, and the fingerprint-resistant coating actually works. After multiple uses and opening/closing, it still looks clean without constant wiping.
• Even heating: Everything I’ve reheated so far has warmed evenly, and the sensor cooking seems to do a good job adjusting time automatically.
Cons:
• Louder than expected: It runs noticeably louder than my previous over-the-range microwave. It’s not unbearable, but it’s definitely a step up in noise level.
• Door quality feels lighter: The door doesn’t feel as solid or heavy as my last microwave. It has a bit of a flimsy feel when opening and closing, which surprised me for a GE model.
• Quiet chime: The alert chime is very soft. If you’re in another room—or even if there’s background noise—you may not hear it when your food is done or when using the timer function.
• Louder than expected: It runs noticeably louder than my previous over-the-range microwave. It’s not unbearable, but it’s definitely a step up in noise level.
• Door quality feels lighter: The door doesn’t feel as solid or heavy as my last microwave. It has a bit of a flimsy feel when opening and closing, which surprised me for a GE model.
• Quiet chime: The alert chime is very soft. If you’re in another room—or even if there’s background noise—you may not hear it when your food is done or when using the timer function.
Overall:
Despite a few minor complaints, I’m happy with it so far. It looks great, has useful features, and heats food evenly. I’ll update the review if anything changes over time, but for now it’s a solid choice with a few quirks to be aware of.
Despite a few minor complaints, I’m happy with it so far. It looks great, has useful features, and heats food evenly. I’ll update the review if anything changes over time, but for now it’s a solid choice with a few quirks to be aware of.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Get a different microwave!
on December 12, 2025
Posted by: MMMaarty
Just purchased this microwave. Got the same one I had thinking it would be the same quality, boy was I wrong. The first one died after under 8 years, btw.
This oven feels very cheap, could tell the difference right away! The door is flimsy and slams hard and noisily. The plate sits up about an 1" off the floor vs flat to the bottom like the last one. WHY? Can catch your bowl or plate on the edge easily.
The existing brackets didn't work, had to drill and use new ones. WHY?
Very disappointed!
PS, I needed new washer/dryer as well. The reviews for GE appliances are horrible so I bought a different brand. Hope things change for this company soon.
Also delivery was moved out 2 weeks the day before delivery with no explanation, so I found one in stock vs. Home Dept
This oven feels very cheap, could tell the difference right away! The door is flimsy and slams hard and noisily. The plate sits up about an 1" off the floor vs flat to the bottom like the last one. WHY? Can catch your bowl or plate on the edge easily.
The existing brackets didn't work, had to drill and use new ones. WHY?
Very disappointed!
PS, I needed new washer/dryer as well. The reviews for GE appliances are horrible so I bought a different brand. Hope things change for this company soon.
Also delivery was moved out 2 weeks the day before delivery with no explanation, so I found one in stock vs. Home Dept
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Julia, GE_Appliances, December 16, 2025
We're sorry to hear you're not satisfied with the design of this microwave. We will be sure to share your feedback with the proper teams for further review. As for the mounting brackets, we do not recommend using old brackets to install a new model. You need to use the new brackets that come with the new microwave.
Written by a customer while visiting geappliances.com
Customer Rating
1
SHORT LIFE!
on December 21, 2025
Posted by: Lynnielou
from Ohio
Thought I bought a quality product from GE. This microwave lasted less than 3 years. Have had to 'reset' it several times thru the 3 years, not exactly what you expect from a GE product. Microwave runs, but does not heat. Will not be buying any more GE products.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 23, 2025
We'd like to assist with your microwave not heating. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com