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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Remodel
on September 26, 2016
Posted by: aslydog
from Montana, United States
Very nice stove, good quality and finish. warming oven needs more settings.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
What a Lemon
on June 11, 2017
Posted by: wyatt64
from Huntsville, AL, United States
We bought this microwave because it reminded us of our old GE, which lasted for years. This one lasted 33 days and then went completely dead. Trying to get it replaced now.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, June 12, 2017
Hello. Thank you for taking the time to write your review on your microwave. We're sorry to hear it is not working. If you haven't already done so, please reset your circuit breaker to reset the internal circuitry in your appliance. Also, test the outlet to be sure it has power to it. The outlet is located in the cabinet above where the microwave is mounted.
If your symptoms persist, service may be needed. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. Your model comes with a full one year warranty that will cover any manufacturing issue. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Thanks, again, for your feedback.
We hope this helps. Thank you, again, for your evaluation.
If your symptoms persist, service may be needed. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. Your model comes with a full one year warranty that will cover any manufacturing issue. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Thanks, again, for your feedback.
We hope this helps. Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaper to buy a new microwave then to have it fix
on January 8, 2020
Posted by: CMMichelleS
from Sea Isle City NJ
We purchased this exact microwave 1 year and 8 months ago and a sensor broke. It was cheaper to purchase a new microwave then to have the microwave fixed as GE Service is very expensive. Only purchased same microwave so appliances would match and easy to reinstall since the brackets were in place.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 9, 2020
Hello CMMichelleS - We're truly sorry to hear of the experience with your previous microwave. Although we don’t anticipate that you will have any issues with your new model, please don’t hesitate to reach out to us at the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
1
Product redesigned
on February 27, 2021
Posted by: LJ03103
from NH
Easy access to replacement filters was removed from product. Turntable no longer recessed. Disappointed in new design
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 2, 2021
Hello LJ03103 - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Have a good day!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Problem
on April 12, 2021
Posted by: Pfsnyder
from Fenton
Less than one month old and have a service call scheduled. Sensor Error
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, April 15, 2021
Hi there, we're terribly sorry to see you're having to have your microwave repaired after one month. This is never what we expect for our customers so we can imagine your disappointment.
We're wishing you the best and we're glad to see you have a service call scheduled to get this fixed.
Guy@GEA
We're wishing you the best and we're glad to see you have a service call scheduled to get this fixed.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features but the plastic number pad scratchs
on November 22, 2021
Posted by: c1971
from MO
Great features easy to clean inside. The number pad scratches way to easy. It looks old in just 2 months.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 23, 2021
Hi, Thanks for choosing GE Appliances for your home! We're delighted to hear you are enjoying your microwave and the great features it offers. When cleaning the plastic number pad, we recommend wiping with a damp cloth, then dry with a "soft" cloth. Please don't use cleaning sprays, large amounts of soap and water, abrasives or sharp objects on the panel since those things can damage it. Some paper towels can also scratch the control panel.
We hope you find this helpful! Thanks for trusting the GE brand. - Sharon@GEA
We hope you find this helpful! Thanks for trusting the GE brand. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features.
on January 2, 2022
Posted by: SKV80
from Woodland, CA
The microwave comes with excellent features and options. WiFi is added advantage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Fine microwave with one defect - cockroach magnet
on November 28, 2024
Posted by: Catcob
There are cockroaches in the time display. They get in, find a warm spot in front of the time display but under the outer film of the microwave, and cozy up there forever. Like, there are ALWAYS one or more live cockroaches sitting there. I hope they are not in any vital components causing a fire hazard with their DROPPINGS, larvae, and dead selves. I want the builder to know that they need to make sure COCKROACHES cannot get in!!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, December 12, 2024
We would like to assist you with this microwave and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com