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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
1
Died and cannot use warranty
on May 24, 2023
Posted by: Whalen
from Salisbury MD
Purchased our new home in December and the microwave was purchased and installed by the previous owner right before we bought the home and in less than six months, the microwave has now stopped working and continues to trip my circuit breaker. Due to the fact that I do not have a receipt or proof of purchase I am unable to use the warranty and now I’m stuck with a useless microwave and I’m going to have to purchase a new one. My entire kitchen is filled with GE appliances, and now I am concerned my other appliances will suffer the same fate.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 25, 2023
Hi there,
Thank you for taking the time to leave a review on your GE microwave oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not the quality that we expect.
In this case, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. They can determine when the manufacture date was, and hopefully repair this under warranty for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE microwave oven. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not the quality that we expect.
In this case, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. They can determine when the manufacture date was, and hopefully repair this under warranty for you.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Melting on Instrument Panel
on March 16, 2025
Posted by: Chris 18
from Douglasville, GA
I ordered this microwave thinking it was exactly like the previous one. However it did not have the additional rack in it. I am not happy with this microwave. The plastic covering the digital panel has melted on various buttons that are used frequently. This microwave was just purchased in November 2024. This never happened on my previous one.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy Adrian, GE_Appliances, March 18, 2025
We strongly advise you to schedule service with one of our certified technicians to get this melting issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
IT DOES THE JOB
on December 10, 2013
Posted by: Polly7
It works. It works. It works. It works. It works. It works. It works. It works. It works.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Beautiful!
on March 6, 2014
Posted by: KasiaW
from Cooper City, FL, United States
I bought this about 2 months ago and am glad i did! The slate door is so unique and
different than others and looks very classy in my kitchen. The microwave is very
quiet and works fantastic. Great buy!
different than others and looks very classy in my kitchen. The microwave is very
quiet and works fantastic. Great buy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful new color - Slate!
on March 9, 2014
Posted by: paula114
from Wichita, KS, United States
Purchased with new range. Never had a built-in microwave, looked huge in the box. Amazingly surprised, doesn't look or feel overwhelming above the range. Love the capacity and the adjustable rack.The slate color is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
looks great
on March 10, 2014
Posted by: joey69vette
from Indiana, United States
we just purchased this microwave and installed it. it looks great and does a great job. i would buy this product again
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT!
on March 10, 2014
Posted by: AshleyP
from Roseville, MI, United States
I really like the simplicity of it and the no fingerprints!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on March 16, 2014
Posted by: MC13
from Elkhorn NE
Purchased for our new home and the new Slate color looks amazing!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com