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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,054 reviews
5 Stars
7,862
4 Stars
2,526
3 Stars
760
2 Stars
353
1 Star
553
87%of customers recommend this product.
(
9,400 out of
10,763)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Value for money
on January 25, 2021
Posted by: Shatamaz
from Chesterbrook, PA
Hey everyone . This was my first time purchasing and installing an OTR microwave. We replaced a very high quality Kenmore appliance. After much comparing and contrasting, we came up with this one, for the following reasons :
- Has the turntable on/off button ( that was a big one with the wife)
- Brand name
- Good reviews
- Sensor cooking feature
- White !
- Value for money
- Has the turntable on/off button ( that was a big one with the wife)
- Brand name
- Good reviews
- Sensor cooking feature
- White !
- Value for money
Installation was not bad, ( do read the manual first ) and fortunately the screws at the top fit in right through the existing holes in the cabinet. Too early to say right now if this will hold up for a long time, but we did purchase a protection plan just in case.
The one gripe - the display seems too bright and no way to reduce the glare.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, February 16, 2021
Hello there Shatamaz,
Thank you for taking time to share your feedback. We're so happy you decided to go with GE for your replacement microwave! We're glad to know it was everything you wanted. Wishing you the best. Mike@GEA
Thank you for taking time to share your feedback. We're so happy you decided to go with GE for your replacement microwave! We're glad to know it was everything you wanted. Wishing you the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Loud
on March 4, 2021
Posted by: S Ann
from Phoenix
Replaced previous GE microwave that only lasted two years as fuse kept going out with the same model as all other appliances are GE and need to match. New one is much louder than one old one even though same model. Very disappointing.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 11, 2021
Hello S Ann. We are sorry to hear of this unfortunate experience. We thank you for your continued support of GE Appliances. We apologize for the microwave being louder than your previous model. Here is a link addressing normal characteristics for a microwave. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900 -- We hope for your continued support. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on April 10, 2021
Posted by: sandyparm
from Franklin, WI
It’s average as microwaves go. A couple of irritating points...the door is quite stiff and must be slammed to close...also my st press “cook time” button before entering desired amount of time.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 13, 2021
Hello there, we're sorry to see you aren't happy with your new microwave. This is certainly not the reaction we want from our customers, so we'll be sure to take all your comments into consideration. We're wishing you the best and we're happy to have you in our GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Meehhh
on April 17, 2021
Posted by: CD70
from Wisconsin
Less than 3 years old and have to replace it. When it worked, we liked it. Clearly longevity is not meeting expectations.
Features
4
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, April 26, 2021
Hello there, we're very sorry to see your microwave died after 3 years. We know how annoying this is for you so we appreciate you reaching out to us so that we can take your comments into consideration.
All the best,
Guy@GEA
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
two GE microwaves, different hanging brackets....
on May 12, 2021
Posted by: jaybrad
from New England
seriously GE? i just replaced a GE microwave that was about 10 years old (OK no spring chicken so i was happy with that one), with this new MW. I made sure to get a GE in the hope that the hanging brackets and other installation items were the same so i could essentially plug and play.
OK if it were very different, i'd chalk it up to product improvements, but the details and hardware were almost identical except every hole needed to be drilled about 2 inches away from the original. and every hanging tab, was off by about 1 inch so I couldn't just use the same hanging brackets.
Very poor engineering!
OK if it were very different, i'd chalk it up to product improvements, but the details and hardware were almost identical except every hole needed to be drilled about 2 inches away from the original. and every hanging tab, was off by about 1 inch so I couldn't just use the same hanging brackets.
Very poor engineering!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, May 19, 2021
Hello - We are sorry you experienced difficulty installing your new microwave. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. While the space needed for the new microwave is the same, we do recommend using the new mounting bracket and hardware that is packaged with the new microwave. Consequently, it is possible new holes would have to be created to accommodate the new bracket. We apologize for any inconvenience it has caused. We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
The fan runs continuously
on July 29, 2021
Posted by: You suck
from Fl
The fan runs continuously from the time you start the microwave till you press the stop or cancellation button. And no way to shut the fan off while microwave is running. And it’s not quiet at all.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, July 30, 2021
Hello, Thanks for sharing your concern and giving us a chance to help. All our over-the-range microwaves have an automatic fan feature that protects both the electronic controls from overheating, as well as too much heat rising from the cooktop below it. It automatically turns on at low speed if it senses heat.
If you have turned the fan on, you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cool. It may stay on for 30 minutes or more after the cooktop and microwave controls are turned off. As with any mechanical appliance, it will produce some noise.
We'll be sure and share your comments with our product design team and appreciate your feedback. It's a pleasure having you in our GE Appliances family! Best wishes. – Sharon@GEA
If you have turned the fan on, you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cool. It may stay on for 30 minutes or more after the cooktop and microwave controls are turned off. As with any mechanical appliance, it will produce some noise.
We'll be sure and share your comments with our product design team and appreciate your feedback. It's a pleasure having you in our GE Appliances family! Best wishes. – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love that there are “2” surface lights
on August 16, 2021
Posted by: dee5219
from Tampa Fl
Love the the way it look, the display lights are brighter than the older model that I had, and it has 2 surface lights rather the one
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features smooth operation and love the slate
on August 25, 2021
Posted by: DarDee
from Virginia
Well I am a GE only appliances owner, my reason are they last longer, my previous sets were 14 years old…so how can I go wrong by remaining faithful…
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 25, 2021
Hello - Thanks for your review. We appreciate your loyalty! We're glad you are happy with your microwave purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA
Written by a customer while visiting geappliances.com