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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,094 reviews
5 Stars
7,883
4 Stars
2,538
3 Stars
765
2 Stars
353
1 Star
555
87%of customers recommend this product.
(
9,417 out of
10,783)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Good product!
on January 30, 2021
Posted by: hitch 55
from Texas
I love that it quietly lets you know when your food is ready. My last microwave was very obnoxious! I also like how the rotating plate is almost flush with the unit. I’m glad my old microwave died!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Hasn't worked right since day 1
on January 31, 2021
Posted by: Lorilmc4
Every time you close the door the motor starts running but it doesn't heat up, it just runs. It runs when you're not trying to use it, it literally turns itself on whenever the door shuts.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 2, 2021
Hi Lorilmc4 - We apologize for any inconvenience with your microwave not working as it should and know this must be frustrating for you. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you soon. - Sharon@GEA
We hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!!
on January 31, 2021
Posted by: Nadia50
from Winthrop ME
This is a great microwave! We use it all the time and it works awesome!!
I would recommend this to a friend!
Features
1
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not too sure this isn't a lemon
on January 31, 2021
Posted by: ESDP
from Phoenix, AZ
We recently had the microwave installed. It has not had 2 weeks use and sometimes, it starts with a strange sound when it is turned on. It usually goes away after 40 seconds or so but I cannot imagine why it should make the noise in the first place
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 2, 2021
Hello ESDP. We fully understand your frustration with a noise coming from your microwave that you do not consider normal. Here is a link to normal characteristics for a microwave. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900 If this is not normal then please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Microwave
on January 31, 2021
Posted by: Liz6514
from Sarasota, Florida
I love the microwave and would have given it a 5 star rating, however I wish there was a way to make the door less noisy when you close it other than that it’s a 5 star!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 4, 2021
Hey Liz6514,
Thanks for leaving a review.
If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension.
If the microwave starts as soon as the door is closed, the microwave isn't really starting; the fan is coming on in anticipation of the unit starting. Try shutting the door firmly three times to avoid the fan sound in future use.
We hope this helps and that you're staying safe.
Best wishes,
Michael@GEA
Thanks for leaving a review.
If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension.
If the microwave starts as soon as the door is closed, the microwave isn't really starting; the fan is coming on in anticipation of the unit starting. Try shutting the door firmly three times to avoid the fan sound in future use.
We hope this helps and that you're staying safe.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Micro
on February 1, 2021
Posted by: MY GE MICRO
from Pembroke Pines FL
Micro easy to install instructions very clear Always buy GE products as service is best
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 8, 2021
HI MY GE MICRO - Thank you for taking the time to post a review on your new GE microwave. We're thrilled to hear you are happy with the performance and features this model offers. We're also happy to hear you found the installation instructions easy to understand and have had great experience with the services we offer. We so appreciate your loyalty to our brand! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on February 1, 2021
Posted by: Erin08
from Bridgewater, ma
We couldn’t believe how easy it was to install and if I had read the directions properly we would have only had to do it once! It looks great and works perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 12, 2021
Hi Erin08, we're glad to see you're enjoying your new microwave! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice unit!
on February 1, 2021
Posted by: Dave and Diana
from South Catolina
This is a very nice microwave with all the features you could want. We especially like the LED light. Installation went without issue.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 12, 2021
Hi Dave and Diana, we're so glad to see you're pleased with your new microwave! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com