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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,086 reviews
5 Stars
7,879
4 Stars
2,534
3 Stars
765
2 Stars
353
1 Star
555
87%of customers recommend this product.
(
9,411 out of
10,777)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
2
Freight train
on July 1, 2021
Posted by: Ploo
from Mesa AZ
Sounds like a freight train going through the kitchen, motor very loud,suspect not working correctly . Requesting replacement
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 6, 2021
Good day,
We appreciate you taking the time to review your microwave. We're terribly sorry to know that your microwave is incredibly loud and can understand your frustration. We'll be sure to pass this information to our product team for future developments. We hope you'll stay in touch with us! Mike@GEA
We appreciate you taking the time to review your microwave. We're terribly sorry to know that your microwave is incredibly loud and can understand your frustration. We'll be sure to pass this information to our product team for future developments. We hope you'll stay in touch with us! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty and functional
on July 1, 2021
Posted by: Leejay
from Ofallon, Mo
A normal microwave. Does the basics a microwave should do. Chose primarily because it matched the other appliances- but we have no big complaints. Sometimes makes some clunky noises while cooking.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Micro
on July 2, 2021
Posted by: Mr B2
from Reno, NV
The Microwave is very nice and has a lot of nice options. The only problem that we have is that the key pad stops working! I think we will have to get it fixed or get a replacement.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 6, 2021
Hello,
We're incredibly sorry to hear that your microwave keypad is not working properly and understand your concern. If the microwave key panel is not responding or working properly, check the following:
Make sure that the microwave is plugged into a grounded outlet. It must be a 3-prong outlet.
Make sure the clock is set.
Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 seconds. Plug back in, or reset circuit breaker, and try reprogramming unit.
Check the house circuit breaker. If the microwave is DEAD and there is no display and nothing works- the problem could be a blown fuse or tripped breaker.
If none of these suggestions solve the problem, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Be sure to keep in touch! Mike@GEA
We're incredibly sorry to hear that your microwave keypad is not working properly and understand your concern. If the microwave key panel is not responding or working properly, check the following:
Make sure that the microwave is plugged into a grounded outlet. It must be a 3-prong outlet.
Make sure the clock is set.
Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 seconds. Plug back in, or reset circuit breaker, and try reprogramming unit.
Check the house circuit breaker. If the microwave is DEAD and there is no display and nothing works- the problem could be a blown fuse or tripped breaker.
If none of these suggestions solve the problem, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Be sure to keep in touch! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Another JVM6175
on July 2, 2021
Posted by: VeronaTim
from Wisconsin
This is a replacement for the GE microwave model that preceded it. Old one lasted 6 years and at the end, the fan came on whenever the door was open and finally it tripped the breaker and was DOA. This new one is quiet, fan is off when door is open, and is functioning perfectly. Same size as previous, although I could not use the same rear wall mounting bracket. So far, I am pleased! Hope this one lasts longer than 6 years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Night Light ??
on July 2, 2021
Posted by: JS33333
from Salem
I like the Microwave over all with the new features added. However not happy that the night light feature was eliminated. My previous GE Microwave did have this night light feature.
Features
2
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
OK but not as substantail as it's JVM6175 predeser
on July 3, 2021
Posted by: Junecustomer
from southwest
This microwave is supposedly a direct replacement for my previous one but it's easy to tell that it is made more cheaply. It weighs a lot less and the cabinet has a hollow, tinny sound when the door is closed. The fan is also louder. Just hope it lasts a while.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to replace old one!
on July 3, 2021
Posted by: bjr123
from MN
Looks great, nice features compared to many, so many choices decided to stay with GE.
Our old unit died after 19 years of use -big bonus was the install template for the new one matched the old one -so no new holes to drill or even the wall mount -that was an unexpected plus! Too new to assess durability, -but less weight than old unit -typical of so much made today.
Our old unit died after 19 years of use -big bonus was the install template for the new one matched the old one -so no new holes to drill or even the wall mount -that was an unexpected plus! Too new to assess durability, -but less weight than old unit -typical of so much made today.
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Over range microwave
on July 3, 2021
Posted by: Pitts1475
from Arcadia Fl
I purchased this microwave to replace my 3 year old GE microwave that stopped heating 2 months after warranty. This microwave quit heating after 2 months of use. Luckily I purchased a 5 year warranty. Lemon
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, July 6, 2021
Hi there,
We're so sorry to hear that your new microwave stopped heating after only two months. We certainly understand how aggravating that must be. We do see you have a service appointment scheduled and are confident the tech can resolve the issue. Keep in touch with us! Mike@GEA
We're so sorry to hear that your new microwave stopped heating after only two months. We certainly understand how aggravating that must be. We do see you have a service appointment scheduled and are confident the tech can resolve the issue. Keep in touch with us! Mike@GEA
Written by a customer while visiting geappliances.com