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Customer Reviews Collected from geappliances.com |
GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Average Customer Rating:
4.4
Rating breakdown 12,086 reviews
5 Stars
7,879
4 Stars
2,534
3 Stars
765
2 Stars
353
1 Star
555
87%of customers recommend this product.
(
9,411 out of
10,777)
Customer Reviews for GE - 1.7 Cu. Ft. Over-the-Range Microwave - Slate
Customer Rating
5
Great features
on July 17, 2021
Posted by: Payton05
from Itasca Illinois
It has every feature you would ever want and more that I was surprised it offered that my old one did not offer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice overall microwave
on July 17, 2021
Posted by: Herskie
from San Diego, CA
I wish the time display could be dimmed, it's either on or off but it's very bright and lights up the entire kitchen when it's dark. Also would have been nice if they spelled beverage correctly....when you press the beverage button to heat something up the word that shows as it's cooking says beverge!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
ease of use
on July 18, 2021
Posted by: remi5710
from michigan
works great, ease of use, fingerprint resistant, like the color display
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but very loud!
on July 18, 2021
Posted by: Anonymous
from Klamath Falls, Or
This microwave is very loud. The air blows out the top even when you turn on the vent.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, July 29, 2021
Thanks for taking the time to reach out to us, though we hate to hear you have a concern with the noise level. We know that must be an inconvenience for you, and we will certainly forward your concern to our microwave design team for consideration. We also hate to hear you have a concern with the venting, but can advise that the external venting should be on the top of the unit; this should be normal for your model. We hope this information is useful for you. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Quick Install
on July 19, 2021
Posted by: Cdorr
from Maryland
Quick install and easy to use. Up and working quickly
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish and user friendly
on July 19, 2021
Posted by: TIfromLI
from Long Island, NY
Bought this to replace an older model. The updated design is sleek and all features are so user friendly. LOVE this microwave! The sensor cooking and add-time buttons are awesome.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on July 19, 2021
Posted by: MAlice
from Latrobe, PA
After struggling with my previous microwave door handle which worked very tight, this new GE microwave is a pleasure to use. It has all the settings I need, easy to open and close, not loud and annoying and it does the job well. I’m very happy with my new appliance!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted 2 years July2019-2021
on July 19, 2021
Posted by: mike6ds
from Taylorsville, Ky
Purchased a new GE kitchen appliance set when we moved into our new house. This microwave only lasted 2 years. It slowly stopped heating food over the last two weeks. Everything else works, but it will no longer heat food.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 23, 2021
Good day,
Oh goodness! We're so sorry to hear that your microwave is no longer heating your food. We can certainly understand how frustrating that is.
If your microwave runs but is not heating, there could be one of many components that is not working properly.
Please make sure the “Timer” function was not inadvertently used.
Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms.
For safety reasons, we offer no do-it-yourself repair advice on microwave ovens. There is an internal high voltage capacitor which can hold a high voltage charge even after the microwave has been unplugged. Also, special equipment is generally needed to make a diagnosis for the repair needed.
If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! Mike@GEA
Oh goodness! We're so sorry to hear that your microwave is no longer heating your food. We can certainly understand how frustrating that is.
If your microwave runs but is not heating, there could be one of many components that is not working properly.
Please make sure the “Timer” function was not inadvertently used.
Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms.
For safety reasons, we offer no do-it-yourself repair advice on microwave ovens. There is an internal high voltage capacitor which can hold a high voltage charge even after the microwave has been unplugged. Also, special equipment is generally needed to make a diagnosis for the repair needed.
If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We hope this helps! Mike@GEA
Written by a customer while visiting geappliances.com