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Customer Reviews Collected from geappliances.com |
GE - Profile Series 30" Built-In Single Electric Convection Wall Oven - Stainless Steel
Average Customer Rating:
4.6
Rating breakdown 520 reviews
5 Stars
380
4 Stars
102
3 Stars
11
2 Stars
7
1 Star
20
93%of customers recommend this product.
(
474 out of
512)
Customer Reviews for GE - Profile Series 30" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
3
Broiler Issues
on April 13, 2021
Posted by: SadShopper
from Montana
We purchased this unit for a new build home in 2014. I absolutely love the looks of it. The broiler unit went out approximately two years ago and we had it repaired since it was no longer under warranty. At the time the technician told us that the self clean option had probably caused the electrical panel to go out because of the heat. We figured this was just a fluke and decided to repair it because the appliance came with all of the features and theoretically they should all be compatible. Well, we were wrong. I ran the self clean again and broiler unit quit again. This is very disappointing on an appliance as costly as this one. I hope GE is working on this problem.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 15, 2021
Hello. We apologize deeply for your range experience. These appliances go through extensive testing and with the use of the self clean cycle. This is not a common issue and a qualified service technician is required for an accurate diagnosis. We understand the frustration this has caused. As well as you have had service out before to make the repair. Please schedule an appointment online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service -- Your feedback is invaluable and can be used to aid us in future product design. We will be sure and share your comments with our range design team. be safe and stay healthy. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Clock
on July 1, 2021
Posted by: Bpol34
from Pensacola, Florida
Something is not correct with the clock. Within a day of setting the time it falls behind a half hour.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, July 2, 2021
Hello,
Thanks so much for reaching out. We're quite sorry to hear about your clock and can understand how much of an inconvenience that can be. You can view instructions on setting the clock on page 8 of the owner's manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80754-2.pdf
Let us know if you need anything else. Take care! Mike@GEA
Thanks so much for reaching out. We're quite sorry to hear about your clock and can understand how much of an inconvenience that can be. You can view instructions on setting the clock on page 8 of the owner's manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80754-2.pdf
Let us know if you need anything else. Take care! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy!
on November 12, 2021
Posted by: mncantor
from Pasadena, CA
We were looking for a basic, easy to use oven, and found the perfect one. It's functional, reliable, and easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage!!!
on December 1, 2021
Posted by: AlisonMcGar
from New Orleans
I had this oven for 3 years and it is broken!
As a new oven take a long time to reach desired temperature.
As a new oven take a long time to reach desired temperature.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 3, 2021
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about what's happened with your wall oven! Know that one of our agents will be reaching out via email soon to investigate further.
Thanks so much for your patience.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about what's happened with your wall oven! Know that one of our agents will be reaching out via email soon to investigate further.
Thanks so much for your patience.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Won't heat up
on March 13, 2022
Posted by: Loves to cooks
from Huntsville, AL
I have had this product less than 3 years. It probably started not heating up correctly within the first year but I had another oven so I started using that oven more. Sometimes it would heat up in a reasonable time, but now it takes forever. I tried to heat it to 350 today and it took over 40 minutes to heat to 320 so I just gave up.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 17, 2022
Hi - We are so very sorry to hear about the difficulty you are having with your GE wall oven and understand your disappointment and apologize for any inconvenience this may have caused you. An email has been sent to gather additional information regarding your situation. We would appreciate a response at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Glass door shattered in only 3 years!!!
on March 31, 2022
Posted by: Not expected quality
from Columbia, SC
Glass shattered in 3 years!! How is this considered product quality?
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, April 1, 2022
Oh no! We’re so sorry the door on your oven has broken so suddenly. This certainly isn’t the experience we expect for you and can only imagine how frustrating this has been. We see you’re currently working with consumer relations to resolve this. Please continue working with them to ensure this is handled to your satisfaction. Please let us know if you ever need anything as we’re always here to help. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice oven
on September 20, 2022
Posted by: Fac2400
from Flower Mound, TX
Every feature of this oven is working perfectly. We really enjoy using this device. The racks are a bit clunky and difficult to manage would be my only complaint. Otherwise, it is a nice appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Bakes very well but breaks down often
on November 9, 2023
Posted by: gep7102oven
from OIB NC
Had three problems in the last 7 years. It bakes very well but constantly breaks down needing repairs.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, November 9, 2023
Hey there,
Oh no, we're so very sorry you haven't had the best experience with your range. We can certainly understand how disruptive this must be and we truly appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team. The feedback is greatly appreciated, as we're always looking for ways to improve for our consumers.
Best regards. - Tierra@GEAppliances
Oh no, we're so very sorry you haven't had the best experience with your range. We can certainly understand how disruptive this must be and we truly appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team. The feedback is greatly appreciated, as we're always looking for ways to improve for our consumers.
Best regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com