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Customer Reviews Collected from geappliances.com |
GE - Profile Series 27" Built-In Double Electric Convection Wall Oven
Average Customer Rating:
4.2
Rating breakdown 308 reviews
5 Stars
163
4 Stars
87
3 Stars
29
2 Stars
12
1 Star
17
84%of customers recommend this product.
(
246 out of
294)
Customer Reviews for GE - Profile Series 27" Built-In Double Electric Convection Wall Oven
Customer Rating
4
Works better than I thought
on November 19, 2020
Posted by: TeamC
from New Jersey
I ranted for a while about this oven not heating properly, but then I bought a thermometer and sure enough, it does heat to the temperature. I don't like the squishyness of the buttons--you often have to push a couple of times before it registers. But I like the convection feature and the double oven of course is useful in all kinds of ways.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on January 14, 2021
Posted by: 256JeanAnn
from Decatur, AL
I love that I can remotely have Alexa change the temp on my oven, if needed. That is as long as I have synced her to my oven!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
AWFUL OVEN
on November 25, 2021
Posted by: Nicholasv1947
from Georgia
The enamel cracked after a single use of the self cleaning feature. According to service, its non warranty due to the fact that its cosmetic. It is also normal for GE ovens to crack the enamel when high temperatures are used for cleaning. Buyer beware, they admit their ovens crack from normal use.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 29, 2021
Hi there,
We do understand your concern with the oven enamel chipping from your oven.
The oven liner and Self-Cleaning oven racks are porcelain-enamel coated. If this porcelain enamel coating becomes chipped or appears to be peeling from the oven liner or oven rack, please note the following:
Food: The enamel is compliant with FDA requirements and does not pose harm.
Thermal: The range and wall oven is designed with insulation that provides thermal protection for the cabinetry and keeps the surface temperatures below agency limits. The oven cavity enamel is purely aesthetic.
Oven Liner:
The porcelain-enamel is there to provide aesthetic value and ease of cleaning. The oven will continue to function normally over its life with missing enamel. Any porcelain-enamel material that chips off is chemically inert and is so small that it doesn’t present an ingestion hazard.
Self-Cleaning Oven Racks:
The porcelain enamel coating is there for appearance and ease of cleaning. The oven will continue to function normally over its life with enamel worn away at the contact point. Porcelain enamel material that wears off is chemically inert and is so small that it doesn’t present an ingestion hazard. The consumer can apply vegetable oil to this area to help the rack slide easier.
Furthermore, all of our products and associated parts meet toxicity requirements.
We do apologize for any inconvenience. Mike@GEA
We do understand your concern with the oven enamel chipping from your oven.
The oven liner and Self-Cleaning oven racks are porcelain-enamel coated. If this porcelain enamel coating becomes chipped or appears to be peeling from the oven liner or oven rack, please note the following:
Food: The enamel is compliant with FDA requirements and does not pose harm.
Thermal: The range and wall oven is designed with insulation that provides thermal protection for the cabinetry and keeps the surface temperatures below agency limits. The oven cavity enamel is purely aesthetic.
Oven Liner:
The porcelain-enamel is there to provide aesthetic value and ease of cleaning. The oven will continue to function normally over its life with missing enamel. Any porcelain-enamel material that chips off is chemically inert and is so small that it doesn’t present an ingestion hazard.
Self-Cleaning Oven Racks:
The porcelain enamel coating is there for appearance and ease of cleaning. The oven will continue to function normally over its life with enamel worn away at the contact point. Porcelain enamel material that wears off is chemically inert and is so small that it doesn’t present an ingestion hazard. The consumer can apply vegetable oil to this area to help the rack slide easier.
Furthermore, all of our products and associated parts meet toxicity requirements.
We do apologize for any inconvenience. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Defective before any use
on April 9, 2022
Posted by: Red Stater
from Fort Myers, FL
Lower oven safety push switch broken as delivered,but repaired. Hope the switch lasts. Never used, pulled open lower oven door and L side of the handle detached. Threads inside handle are stripped.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, April 11, 2022
Hello,
Thanks for letting us know how things are going with your oven. We're glad that you are enjoying the appearance, but we're sorry to hear that you've had some issues with it.
We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance if needed. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for letting us know how things are going with your oven. We're glad that you are enjoying the appearance, but we're sorry to hear that you've had some issues with it.
We recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance if needed. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com