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Customer Reviews Collected from geappliances.com |
GE - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Slate
Average Customer Rating:
4.4
Rating breakdown 2,168 reviews
5 Stars
1,443
4 Stars
408
3 Stars
143
2 Stars
80
1 Star
94
87%of customers recommend this product.
(
1,834 out of
2,117)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Slate
Customer Rating
1
3 repairs in 4 years
on May 27, 2020
Posted by: JAS1969
from St Paul Mo
Cleans dishes great when it works. First service call at 2 years old. Electronic issue. Second at 3 years old. Thin rubber connector tore and flooded the kitchen of our new home. Now at under 4 years old the heating element is out service calls so far are more expensive than the dishwasher. To replace it I will have to buy GE to match the rest of our appliances which are all the same unique finish. That was a bad mistake on our part
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Good, when it works.
on July 4, 2020
Posted by: AJCanal
from Vancouver WA
When it works, this is a good dishwasher. But out of the blue, just after 4 years of use, it has decided to stop washing and drying.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher Ceased Drying 4 Years Old
on July 6, 2020
Posted by: Hard2pass
from Illinois
Dishwasher ceased drying after only four years of light residential service. I would expect more from a product in this price range and market.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on August 18, 2021
Posted by: VanceS19023
from Glendo Wy
This machine lasted 3 years. Not very satisfied at all.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 19, 2021
Hi, Thanks for your review. We’re very sorry to hear your dishwasher needs service at 3 years and know this must be incredibly frustrating. Thanks so much for providing us with this feedback and we’ll be sure and pass it along to our dishwasher design team for review. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. Here is a link for service, if needed: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any questions, we're here for you and can be reached via social medial. - Sharon@GEA
If you have any questions, we're here for you and can be reached via social medial. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher ever
on August 27, 2022
Posted by: Poop ge
from Madrid Iowa
I’m 66 years old and have had lots of dishwashers. This one has been a thorn in my side since day one. It’s five years old now and still leaks I have to keep plate underneath. The steam from it has ruined my counters. The stupid thing is harder than heck to clean. It builds up multitudes of garbage. I would not buy another GE product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 9, 2022
Hello,
Thank you for taking the time to write a review for this product. We are saddened to hear about your negative experience with this dishwasher, as this is not what we wish for our consumers. We highly recommend scheduling an appointment with a service technician so that they can provide a proper diagnosis of the situation. You can call 1-800-432-2737 to do so. Please accept our apologies for any inconvenience or frustration you’ve experienced. We hope that we can regain your trust in our brand.
Best Regards,
Matthew@GEA
Thank you for taking the time to write a review for this product. We are saddened to hear about your negative experience with this dishwasher, as this is not what we wish for our consumers. We highly recommend scheduling an appointment with a service technician so that they can provide a proper diagnosis of the situation. You can call 1-800-432-2737 to do so. Please accept our apologies for any inconvenience or frustration you’ve experienced. We hope that we can regain your trust in our brand.
Best Regards,
Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Disappointed
on September 12, 2022
Posted by: Johnsonacs
from Iowa
I was very excited when we bought this dishwasher to finally have a dishwasher with stainless steel interior and loved the exterior color. Unfortunately this dishwasher has been horrible. It doesn't hold many dishes, doesn't clean very well, the motor had to be replaced at year 5, and now we need to replace the soap dispenser on year 6.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 16, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your dishwasher, especially since you mentioned that you were really excited for it initially. If you'd like to take a look at loading tips, you're free to see page 12 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55098.pdf&_ga=2.47442279.1127555770.1663240271-921338026.1663240271
Also, if you're having issues with your model cleaning your dishes well, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.49409382.1127555770.1663240271-921338026.1663240271
We do hope this helps!
If you have other questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had here with your dishwasher, especially since you mentioned that you were really excited for it initially. If you'd like to take a look at loading tips, you're free to see page 12 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55098.pdf&_ga=2.47442279.1127555770.1663240271-921338026.1663240271
Also, if you're having issues with your model cleaning your dishes well, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.49409382.1127555770.1663240271-921338026.1663240271
We do hope this helps!
If you have other questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Was a great dishwasher while it lasted
on May 21, 2023
Posted by: Glendamay
from Ohio
Was a great dishwasher while it lasted. Motherboard went out after 8 yrs. I guess I just expected it to last longer. They sure don't make things to last like they used to
Features
4
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
aweful
on July 15, 2014
Posted by: pl6400
from Illinois
Poor design on door. Latch will not stay closed. Have had service out twice.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
5
Written by a customer while visiting geappliances.com