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Customer Reviews Collected from geappliances.com |
GE - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Slate
Average Customer Rating:
4.4
Rating breakdown 2,168 reviews
5 Stars
1,443
4 Stars
408
3 Stars
143
2 Stars
80
1 Star
94
87%of customers recommend this product.
(
1,834 out of
2,117)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Slate
Customer Rating
1
Disappointing performance
on April 23, 2021
Posted by: Dissatisfied in NC
from NC
We purchased this dishwasher in 2015 along with a fridge, range, and microwave. The dishwasher performed well for 4 years, but I have had 3 service visits and it is seemingly irreparable. I feel like the company should be able to repair their own products.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 26, 2021
Hi there - Thanks for taking the time to post a review. We're sorry to hear of the trouble you've had with your dishwasher over the years. This certainly isn't something we like to hear and we do apologize for your inconvenience. As we always work to improve our products, we'll be sure to share your experience with our engineering team. Thanks again. Best wishes! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked fine, then it doesn't
on May 4, 2021
Posted by: MatthewInOK
Five years old, will not dry dishes. Worked flawlessly until now. Factory service comes out and services said there is nothing wrong, it's fine... Used settings recommend by service person and it leaves my dishes wet every time. But he said the heater works fine.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
4
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 14, 2021
Hi - Thank you for reaching out to us. We are sorry to hear you are having difficulty with the drying function on your dishwasher. Poor dry performance can be be caused by a number of factors besides the heating element. Our apologies if the technician went over this information with you. We want to be sure you are getting the best wash and dry performance possible.
Water entering the dishwasher should be between 120 and 140 degrees F. for best wash and dry performance. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. Adjust the temperature of the water heater as needed.
Select the Wash Heat Boost option for every cycle. The hotter the water, the better dry performance will be achieved as this will help the water evaporate off your dishes.
Finally, be sure you are using a Rinse Aid. This too will help in the removal of excess moisture from your dishes. If these tips do not help resolve your situation, we would recommend having service back out. We do appreciate the inconvenience this may cause you and apologize in advance.
We truly wish you all the best!
Vikki@GEA
Water entering the dishwasher should be between 120 and 140 degrees F. for best wash and dry performance. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. Adjust the temperature of the water heater as needed.
Select the Wash Heat Boost option for every cycle. The hotter the water, the better dry performance will be achieved as this will help the water evaporate off your dishes.
Finally, be sure you are using a Rinse Aid. This too will help in the removal of excess moisture from your dishes. If these tips do not help resolve your situation, we would recommend having service back out. We do appreciate the inconvenience this may cause you and apologize in advance.
We truly wish you all the best!
Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Do not buy!!
on June 22, 2021
Posted by: Gtmiller
from Spring tx
The door would not stay shut from day one, even with a repairman coming out twice
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 24, 2021
Hello there, we're terribly sorry to hear your door never shut as it should, even after two service calls. We can imagine how annoying this was for you over the years considering we'd never want this for our consumers.
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
We're wishing you the best and we appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Leaks water and the “stainless steel” door rusted
on August 16, 2021
Posted by: Jrob7102
from Florida
Machine leaked water during run cycles and caused the fake stainless steel finish on door to rust. Door latch also easily broke. After replacing door latch and a faulty door gasket it stopped leaking.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 18, 2021
Hi, Thanks for taking time to rate your dishwasher! We're so sorry to hear of the ordeal with your new dishwasher and want to sincerely apologize for the inconvenience you've been through. Obviously this isn't something we'd expect and we're so glad you've taken full advantage of the warranty. Anytime you have questions or concerns, please reach out to us directly via social media. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
so quiet
on October 12, 2021
Posted by: geforever21
from nj
this dishwasher is so quiet, sometimes i have to check that it's on! it cleans the dishes and utensils and pots and pans to a sparkle
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Short life for expensive DW
on November 7, 2021
Posted by: AHandwasher
from Port Charlotte, Fl
4 years and required 225. Part to stop leaking water into tub. Year 5 motor went, cheaper to get a new appliance than repair this one. What happened to GE quality? Went overseas...garbage.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, November 8, 2021
We apologize for this dishwasher not meeting your expectations. This is not what we would expect as well. We sill forward your feedback to our dishwasher team for future consideration in design. As with any needed repair comes the price of parts and labor. We understand your frustration. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Phenomenal system
on February 7, 2022
Posted by: SirGemini
from ALABAMA
This GE washer is phenomenal! It cleans and dryes the dishes completely.
I love the steam cycle at gets stuck on from off with no problem. The controls are very easy to use. Installing the unit it is self explanatory for the DIY-er. I recommend using fresh water hoses and get some electric grease as an added protection from water or condensation getting in the electrical box.
The only issue I had I'd the loser adjustable are clamps are easy to break and the wheels fall of f the track and becomes disassembled occasionally.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 10, 2022
Hi, Thanks for taking time to post your review! It's a pleasure knowing you are enjoying your new dishwasher, its great features, easy to use controls and excellent cleaning performance. We want installation to be a smooth, simple process, and we're so glad it was for you. This dishwasher is a beautiful model and we're sure it looks amazing in your home. Thank you for your support. We're wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Superb Dishwasher
on January 16, 2023
Posted by: Dale Jr 65
from Pensacola, Fl.
Extremely quiet dishwasher. Outstanding features. Purchased Oct 2015 and have had zero problems. Thanks GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, February 9, 2023
Hello there! We appreciate you taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your dishwasher and its cleaning performance. This is such a beautiful model with many great cleaning features. Thank you for choosing GE Appliances for your home. We hope you continue to enjoy your dishwasher for many years to come. Happy cleaning! - Adrian@GEA
Written by a customer while visiting geappliances.com