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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: MrHD
Verified Purchase:Yes
Brand new 564XL Black cartridge and it won't print. The other two work. Who do I call to get a replacement?
No, I would not recommend this to a friend.
Features
5
Performance
1
Written by a customer while visiting hp.com
Posted by: bigdog2
Verified Purchase:Yes
nothing like the originals for quality printing. all others are junk and a waste of money!!!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Gombey27
from Cape Coral, FL, USA
Verified Purchase:Yes
Product is great, BUT the printer indicates almost empty carriage but still prints 20 pages or more
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: floridaquacker
Verified Purchase:Yes
works very well with my HP printer and last longer then the regular ink cartridges it is worth the price
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Cejos
from Virginia, USA
Verified Purchase:Yes
I already install this cartridge and didn't work was complete dry, I had to buy a new one in a local store, this is the first time I have this problem, bad for HP
No, I would not recommend this to a friend.
Response from hp.comBy Binu, HP Support, March 8, 2018
Hi, thank you for purchasing HP 564XL Black High-Yield Ink Cartridge. I am sorry to know that it is not working on your printer as it is dried out. I would request you to contact the seller to fix this. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com
Posted by: Shack1
from Ballston Spa, NY 12020, USA
Verified Purchase:Yes
Discussed the printer situation with a few retailers. Apparently the black printhead has a tendency to clog, thus not allowing cartridge to work. Tried cleaning the print head, no luck. Will be sending it back, along with other cartridges I didn't install.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Jackie9
Verified Purchase:Yes
This product never fails to give its optimal performance.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ann46
from Oakland, CA, USA
Verified Purchase:Yes
It is not working. No black when printing-it is the black cartridge. All other colors work, not the new black.
No, I would not recommend this to a friend.
Response from hp.comBy Binu, HP Support, March 17, 2018
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP 564XL Black High-Yield Ink Cartridge as it is not printing in black. Please follow the guidelines in this document to fix this issue: http://hp.care/2rgG7L2 If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.
Written by a customer while visiting hp.com