hp.com Customer Reviews Collected from hp.com
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product. 
(
1,148 out of 1,429
)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Customer Rating
5 out of 5
5
Great ink!!
on July 21, 2019
Posted by: Bon 72
from Santa BArbara ,Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Brought a couple of weeks ago we were running out, lasted a long time, Great!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Long lasting
on July 21, 2019
Posted by: Katalain
from Louisville
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always buy the larger capacity cartridges. I just wish you would rethink that yellow piece of plastic you have to twist to get off. I have arthritis and it’s a pain
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
New cartridge did not print
on July 22, 2019
Posted by: joe it
from Columbus ohio
Verified Purchase:Yes
Replace cartridge and it was no better then the one with low ink. Clean print heads from setting. Did it work.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Response from hp.comBy MaryHP CareJuly 26, 2019
Hi Duane,

I am sorry for the confusion about the printhead versus the cartridge. You did exactly the right thing to get back to printing!

This type of printer has the printhead inside the printer and it can get clogged up. The ink within the cartridge can't get out very well if the printhead is clogged. There are a couple ways you can avoid having to clean the printhead from the printer settings..

First of all, if you are a frequent user of the printer, and keep it turned on all the time, the regular maintenance routines the printer runs will normally keep the printhead clean even on hot, dry days.

However, if you do turn it off between print jobs, it is very important to use the printer's power button to turn it off. That allows the printer to "park" itself in a way that protects the printhead from excess drying that can cause clogs to form in the tiny nozzles that spray the ink onto the paper.

Hope these tips help and you are able to get many more printouts in the future!

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
NO PROBLEMS!
on July 27, 2019
Posted by: goMom
from Livonia, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I always buy HP brand inks. I never have a problem and they do what they're supposed to!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
great
on July 29, 2019
Posted by: farmer 2
from spencer, tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't used this one yet. But I only use the original hp ink in my printer. I have had problems in the past using the so called "good as" cheaper products. Had to buy a new printer. I try and buy new ink when I put the last cartridges in my printer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great
on August 3, 2019
Posted by: Suzie59
from Torrance, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] As usual the ink cartridges are good, dependable and delivered on time
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great features
on August 13, 2019
Posted by: Jol Kbo
from Richmond
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these a week ago and I am so pleased with them
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good ink
on September 11, 2019
Posted by: Lisa2352
Verified Purchase:Yes
It's ink, it prints. I do like the 3 in 1 color cartridge. HP printers are excellent
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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