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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: aero426
from Muskego,Wis.
Verified Purchase:Yes
[This review was collected as part of a promotion.] This ink always performs flawlessly. I would not use any substitute. Well worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Abby and Luke 2
from Morrice, mi.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought 3 ink cartridges in the last week(564). I have this printer for about 10 years and have not had any trouble with or the ink cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: G and D
from New York Long Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] The cartridge was very Easy to install, quick delivery and easy to use return cartridge packaging
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LA Texan
from Santa Monica
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a good product. I would put the symbol that is on the cartridge, on the box as well, since there are different black cartridges for this printer
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Big Steve el mas chingon
from Los Angele, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product a month ago and liked it very much.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TomS2186
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received this about 12 days ago, installed with the color ones, printed maybe 35 copies, will not print now shows light gray streaks on clean cartridge print page.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, April 23, 2020
Hello Tom,
I am sorry that you are not being able to print more. It does sound like the black is probably low.
Ink usage determines how long a cartridge lasts, unless it was damaged or defective. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.
Also, cleaning forces some ink through the tiny inkjet nozzles that spray the ink onto the paper. That uses up some ink.
If you weren't printing high-density and feel that there was something wrong with the cartridge, you can contact the HP Store. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
I am sorry that you are not being able to print more. It does sound like the black is probably low.
Ink usage determines how long a cartridge lasts, unless it was damaged or defective. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry.
Also, cleaning forces some ink through the tiny inkjet nozzles that spray the ink onto the paper. That uses up some ink.
If you weren't printing high-density and feel that there was something wrong with the cartridge, you can contact the HP Store. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
Written by a customer while visiting hp.com
Customer Rating
1
Cartridge shows full, but won’t print black... out
on April 17, 2020
Posted by: Renee62
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cartridge shoes full on screen, but won’t print... dried cartridge
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, April 23, 2020
Hello Renee,
I am sorry that you are not being able to print, but it probably isn't because of the cartridge. The cartridge provides ink to the printer, but if the printhead inside the printer is clogged, the ink can't get through the tiny inkjets.
A cleaning can help clear the clogs. There is an option to clean the printhead in the printer's menu.
If that helps, the printer might have been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If that doesn't help, you can check with HP to see if your printer is under warranty and needs repairs.
Mary
HP Care
I am sorry that you are not being able to print, but it probably isn't because of the cartridge. The cartridge provides ink to the printer, but if the printhead inside the printer is clogged, the ink can't get through the tiny inkjets.
A cleaning can help clear the clogs. There is an option to clean the printhead in the printer's menu.
If that helps, the printer might have been turned off using a power strip or switch. The power button on the printer itself should always be used to turn it off. That will let the printer 'park' so that the printhead is protected from excess drying. That can cause clogs to form in the tiny nozzles that spray the ink onto the paper.
If that doesn't help, you can check with HP to see if your printer is under warranty and needs repairs.
Mary
HP Care
Written by a customer while visiting hp.com
Posted by: Nasty
from Lincoln, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased these cartridges for my printers, usual excellent quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com