I bought a 564 XL cartridge that does not print. I have bought countless cartridges over the years and never had a problem. My printer is HP PHOTOSMART 6520 I performed a clean print head, align printer, no results. The color cartridges print, but not the black
I got my week go Hp 564XL Ink Cartridge and thay only half full I did not send back I said I would order elsewhere thank you this is the first time this has happened to me I will buy HP all way I like Hp
I would recommend this to a friend!
Response from hp.comBy Mary, HP Care, May 19, 2020
Hi,
I'm sorry that you didn't have a very satisfying experience with the cartridge you were sent.
Please feel free to return it. The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges