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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: Elizabeth Mayela C
from Roseville, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always very easy and great prices on ink. Quality is amazing and so is customer service.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: UberTante
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well, they finally came. I'm delighted. The quality has always been sterling.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I cannot get my new 564 black cartridge to feed black ink through the print head, which I've cleaned twice with warm water and a clean cloth. All the others worked when I changed them. I've replaced cartridges numerous times, so it's not like I don't know how to do that. all the unplugging and rebooting doesn't help either. This cartridge either is faulty or the system of ink delivery is causing this persistent printer failure error Oxc19a0013. The ability to reach a human to further troubleshoot the problem is nonexistent.
Written by a customer while visiting hp.com
Posted by: Renesco
from Santa barbara
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dpuble the quantity of ink so you don't have to change the cartridge all the time..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rudebaker
Verified Purchase:Yes
All of your ink cartridges (especially black) have a very short life, with the number of copies a fraction of that advertised.
Response from hp.comBy Mary, HP Care, March 11, 2021
Hi,
I am sorry that you are disappointed with the page yield of the cartridge. The estimates of pages printed are based on industry standards. How the cartridge will perform in your own printer will vary according to usage.
Unless a cartridge was damaged or defective, the ink usage determines how long it will last. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the environment is dry.
Here are some things that might help lower your ink usage:
- Use the printer's draft mode and black only setting whenever possible
- Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
Contact the seller if a cartridge was low on ink to start out with, or if low page yield was caused by a defective cartridge.
Mary Chris
HP Care
hp.com/support
I am sorry that you are disappointed with the page yield of the cartridge. The estimates of pages printed are based on industry standards. How the cartridge will perform in your own printer will vary according to usage.
Unless a cartridge was damaged or defective, the ink usage determines how long it will last. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the environment is dry.
Here are some things that might help lower your ink usage:
- Use the printer's draft mode and black only setting whenever possible
- Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
- Consider getting Instant Ink. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com
Contact the seller if a cartridge was low on ink to start out with, or if low page yield was caused by a defective cartridge.
Mary Chris
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: I am who I am
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] With my last class online, I hadto write 16 essays. HP black XL ink filled the bill.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Hawkeye Bob
from Hopewell NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and it was very easy to install. The included directions were clear. A very nice replacement part.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jaminwaukee
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the ink my printer takes and it works as expected. It makes black and grey tones.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com