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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: zyxwvuts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Delivered quickly and easy to use. ................................
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: doberdad
Verified Purchase:Yes
[This review was collected as part of a promotion.] Many third parties are cheaper but you get what you pay for with HP ink.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
Problems
on April 22, 2021
Posted by: mothguy
from Tallahassee FL
After exchanging old black ink cartridge with the new one, Photosmart 6510 printer did not print black. Had happened before but could be fixed by running "Clean Printhead." This time it could not and, unexpectedly, after 4 "Clean Printhead" runs the yellow/blue/magenta cartridges that came together with the black one (order H340900562) were almost used up. .
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge didn’t print well for you. That sounds irritating, but please know that we take your feedback seriously.
Unfortunately, using the cleaning printhead routine several times does use a bit of all the colors.
Mary
HP Care
hp.com/support
I am sorry that the cartridge didn’t print well for you. That sounds irritating, but please know that we take your feedback seriously.
Unfortunately, using the cleaning printhead routine several times does use a bit of all the colors.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Bohemiangirl820
Verified Purchase:Yes
[This review was collected as part of a promotion.] True HP quality, works well. Happy that HP still makes cartridges for older models. HP online is about the only place left to purchase genuine cartridges for my model. There's nothing wrong with my printer.
Written by a customer while visiting hp.com
Posted by: Mommadil
from ny
Verified Purchase:Yes
I like getting nice crisp lines, letters and pictures when I print
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com
Posted by: 564 black
Verified Purchase:Yes
Poor print quality overall.
I expected better from OEM cartdridge.
I expected better from OEM cartdridge.
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that you were not pleased with the print quality. That sounds irritating, but please know that we take your feedback seriously.
You have the option to see about returning whichever cartridges seem to be defective to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you were not pleased with the print quality. That sounds irritating, but please know that we take your feedback seriously.
You have the option to see about returning whichever cartridges seem to be defective to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5
HP 564XL High Yield Black Original Ink Cartridge
on April 27, 2021
Posted by: C L O
from TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install and the XL capacity makes all the prints I need for well over a year.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: bevhof
from Sun City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] For years I've been buying my HP ink on-line. I find it easy, fast, and convenient. I tried 'off brand' inks and found the problems were not worth any savings!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com