 |
Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Customer Rating
5
This ink works great!
on June 15, 2021
Posted by: HP 564XL High Yield Black
[This review was collected as part of a promotion.] I will continue to purchase this ink! As long as my machine continues to work then I will continue to buy this ink.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ttttj
from Dallas, TX
Verified Purchase:Yes
I bought this product from the website; the shelf life seems to be longer than if purchased from retailers.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nickinbrad
from Bradenton, Florida
Verified Purchase:Yes
Needed it and more . Great price! Great price great product great price great prices.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kenpat
from Bham Al
Verified Purchase:Yes
Printer ink is printer ink. No complaint there. But 12 days delivery time is pitiful.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Konehead
from Burleson , Tx
Verified Purchase:Yes
Great as always long lasting. Good clarity and easy to order.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Lk Schenk
from Michigan
Verified Purchase:Yes
Cartridge will not work in my printer!!! Replaced properly. When I try to print, no black print.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, August 2, 2021
Hi,
I am sorry that you had this problem. If you checked the ink levels and found no ink, the cartridge could have been defective when you got it and should be returned.
On the other hand, if you do have ink in the cartridge, it is probable that the printhead inside the printer is clogged and not allowing ink through to the paper. There is a cleaning routine available from the printer's menu used to clear out the clogs in the tiny inkjets. The routine might need to be run more than once to clean out the clogs completely.
To prevent this problem always use the power button on the printer itself to turn your printer off. That gives it time to position the printhead so it is protected from excessive drying, which leads to clogs.
Mary
HP Care
hp.com/support
I am sorry that you had this problem. If you checked the ink levels and found no ink, the cartridge could have been defective when you got it and should be returned.
On the other hand, if you do have ink in the cartridge, it is probable that the printhead inside the printer is clogged and not allowing ink through to the paper. There is a cleaning routine available from the printer's menu used to clear out the clogs in the tiny inkjets. The routine might need to be run more than once to clean out the clogs completely.
To prevent this problem always use the power button on the printer itself to turn your printer off. That gives it time to position the printhead so it is protected from excessive drying, which leads to clogs.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: tom6104
from redlands, ca
Verified Purchase:Yes
bought it too early because the machine said my ink was not correct.
when it was the same i nk as i just bought.
when it was the same i nk as i just bought.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Cokie
from Lakeland u, FL
Verified Purchase:Yes
I especially appreciate the scan doctor and assistance when my printer needs fixing!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com