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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: Mooney
from Illinois
Verified Purchase:Yes
This cartridge quality is poor. The print is faint even after cleaning the heads. I have had the same experience with past cartridges.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: E Hamlin
from Detroit Michigan
Verified Purchase:Yes
Authentic refills are what I buy for my HP printer, always. The quality is wonderful, and I don't have to worry about compatibility issues.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: IRS48
Verified Purchase:Yes
Exactly what I needed and wanted. So happy that I got HP ink
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: RonPb
Verified Purchase:Yes
PRINTER running low on ink again. Just replaced all 5 cartridges
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Emeline
from Central Coast, CA
Verified Purchase:Yes
The cartridge is fine BUT when the printer resets itself it then displays the screen that directs you to HP REWARDS (to view your account) however the site is BLACKLISTED by my browser as VERY possible tracking and dark web problems.
Written by a customer while visiting hp.com
Posted by: DTS David
Verified Purchase:Yes
Shipped promptly and received in good condition. Works as advertised!
Written by a customer while visiting hp.com
Posted by: MargieB
from Ft Myers , Florida
Verified Purchase:Yes
Love the convenience of ordering the ink I need for my older printer without having to run around to stores that are usually sold out. Delivery is quick and comes directly to my house.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Ttoliver
from Newark DE
Verified Purchase:Yes
The cartridge would not print and I wasted the other colors cleaning and adjusting the printheads. Still didn't work, so I went out and bought an Epson ecotank, where i can actually see my ink.
Performance
1
Response from hp.comBy Amanda, HP Care, February 15, 2022
Hi,
It sounds like you are having issues with not just a cartridge but an entire printer. I empathize with your complex case and the energy to fix it. If you tried multiple cartridges, it is a printer problem. In that case, contact support at www.support.hp.com/us-en/contact-hp/. If another cartridge works in the printer, then the cartridge is defective. A return to HP is the best option. Follow the information at www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/ to process a return.
Amanda
HP Care
www.hp.com/support/
It sounds like you are having issues with not just a cartridge but an entire printer. I empathize with your complex case and the energy to fix it. If you tried multiple cartridges, it is a printer problem. In that case, contact support at www.support.hp.com/us-en/contact-hp/. If another cartridge works in the printer, then the cartridge is defective. A return to HP is the best option. Follow the information at www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/ to process a return.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com