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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: Tbasoon
Verified Purchase:Yes
Good product. Better if it cost less. Just right for what I need
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Nancy 7273
Verified Purchase:Yes
I am Nancy Foster and have had instaink for years, the black is for my mothers printer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DBondo
Verified Purchase:Yes
Myconly problem is that the ink doesnt last that long.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Punta Gorda Florida
Verified Purchase:Yes
The machine won't recognize the cartridge as genuine.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda , HP Care, May 26, 2022
Hi Joan,
I can help you verify the cartridge is genuine HP ink and resolve this issue. To check the cartridge, input the information at www.hp.com/anticounterfeit/ to ensure the cartridge is genuine. Doing a printer restart often helps the printer recognize the cartridge. If you require further assistance, contact us at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
I can help you verify the cartridge is genuine HP ink and resolve this issue. To check the cartridge, input the information at www.hp.com/anticounterfeit/ to ensure the cartridge is genuine. Doing a printer restart often helps the printer recognize the cartridge. If you require further assistance, contact us at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Tom1966
Verified Purchase:Yes
Do not buy this cartridge if you need the narrow black ink cartridge for your HP printer. This cartridge is too wide for the narrow slot in the printer cartridge.
Response from hp.comBy Amanda , HP Care, June 1, 2022
Hello Tom,
From your description, the cartridge is not the right fit. I'm sorry that was the case. I can help you find a better cartridge and start an exchange.
To find the best cartridge for your cartridge, go to the HP site and enter your printer model. The serial numbers of the correct cartridges should be listed.
I recommend you visit www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/, which has a way to start an exchange for the correct cartridge. If you have any other questions, don't hesitate to reach out.
Amanda
HP Care
www.hp.com/support/
From your description, the cartridge is not the right fit. I'm sorry that was the case. I can help you find a better cartridge and start an exchange.
To find the best cartridge for your cartridge, go to the HP site and enter your printer model. The serial numbers of the correct cartridges should be listed.
I recommend you visit www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/, which has a way to start an exchange for the correct cartridge. If you have any other questions, don't hesitate to reach out.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Seattle user
Verified Purchase:Yes
This time all the ink cartridges came in one package with minimum packaging. The ink cartridges work well.
Written by a customer while visiting hp.com
Posted by: Anna W
from Central Illinois
Verified Purchase:Yes
Nice to be able to send depleted cartridges back and help the recycling issue
I would recommend this to a friend!
Features
5
Written by a customer while visiting hp.com
Posted by: Dee1954
from WV
Verified Purchase:Yes
Love HP products. With HP ink, I always get better print quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com