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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Posted by: Anonymous
Verified Purchase:Yes
most difficult for photo smart printer to recognize new cartridge
Written by a customer while visiting hp.com
Posted by: Rodw
from Virginia
Verified Purchase:Yes
The cartridge is great, but they didn't have the other three XL colors in stock.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ugh not again
Verified Purchase:Yes
Dried up ink cartridge
No, I would not recommend this to a friend.
Quality
1
Response from hp.comBy Amanda , HP Care, March 9, 2023
Hi there,
I see you had a dried-up cartridge. What a shame! The cartridges are tricky. At this time of the year, the heat begins. Be sure to clean the cartridge printhead every single time. This ensures the cartridge is not dry when you use it. If you have any additional questions, contact HP at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
I see you had a dried-up cartridge. What a shame! The cartridges are tricky. At this time of the year, the heat begins. Be sure to clean the cartridge printhead every single time. This ensures the cartridge is not dry when you use it. If you have any additional questions, contact HP at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: E lrene
Verified Purchase:Yes
This was the third 564XL black cartridge I have purchased which was defective and I have returned it.
Response from hp.comBy Amanda , HP Care, March 28, 2023
Hi there E Irene,
I am sorry the cartridge was defective. It seems you got a return. Have you received a new cartridge? For future reference, you can request an exchange as well. I hope your next HP cartridge works well. Thank you for shopping HP.
Amanda
HP Care
www.hp.com/support/
I am sorry the cartridge was defective. It seems you got a return. Have you received a new cartridge? For future reference, you can request an exchange as well. I hope your next HP cartridge works well. Thank you for shopping HP.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: ForcasterRed!
Verified Purchase:Yes
I have yet to find another ink of as high quality as this.
Written by a customer while visiting hp.com
Posted by: Bob Peddle
Verified Purchase:Yes
Best quality
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Posted by: Older one
Verified Purchase:Yes
So far so good.
Written by a customer while visiting hp.com
Posted by: Lynda c.
Verified Purchase:Yes
We love this product HP Black Ink Cartridge 564XL. Thank you!
I would recommend this to a friend!
Written by a customer while visiting hp.com