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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Customer Rating
5
I love the idea of having XL sized cartridges.
on May 16, 2016
Posted by: susique
from Arlington, TX, USA
XL cartridges not only save you money but last longer and actually last beyond the warning you receive that it's about to run out of ink. You will not have to change cartridges nearly as often.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
hp 564 xl
on May 16, 2016
Posted by: andy1935
good color good price, steady nothing more that i can said every thing from hp make me fill confident
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
consistency in ink performance
on May 17, 2016
Posted by: pollyanna
Fewer printed pages than represented. Cartridges may or may not work. Quality is great when they do! Customer service has been good.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Customer Rating
5
Great Features, Easy to use, Excellant Performance
on July 25, 2016
Posted by: Devaughna1234
Great Features, Easy to use, Excellant Performance
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
564 cartridge problem
on September 18, 2016
Posted by: Gary2247
My hp Photosmart printer has died due to a belt failure. I have just invested in 564,cartridges and the printer is discontinued. I am disappointed and have these expensive cartridges and no printer. Should I buy HP again?
No, I would not recommend this to a friend.
Response from hp.comBy Tyler R, HP Support, October 4, 2016
Hey there and thank you for posting.
I recommend checking in with our phone support regarding possible service or exchange options on the cartridges. I am sorry to hear the printer stopped working and you have all that extra ink. You can also check our HP Forums, Twitter and Facebook support pages for some assistance in getting the printer working again.
I hope this helps!
HP Twitter support: http://ow.ly/Ba4A304Q2U9
HP Facebook support: https://www.facebook.com/HPSupport/
HP Forums: http://h30434.www3.hp.com/
Please follow this link http://support.hp.com/us-en/contact-hp enter your product number, select your product, scroll down and fill out the form. You will then be given a phone number and a case/reference number to give to the agent that answers your phone call.
Tyler
- I work on behalf of HP
I recommend checking in with our phone support regarding possible service or exchange options on the cartridges. I am sorry to hear the printer stopped working and you have all that extra ink. You can also check our HP Forums, Twitter and Facebook support pages for some assistance in getting the printer working again.
I hope this helps!
HP Twitter support: http://ow.ly/Ba4A304Q2U9
HP Facebook support: https://www.facebook.com/HPSupport/
HP Forums: http://h30434.www3.hp.com/
Please follow this link http://support.hp.com/us-en/contact-hp enter your product number, select your product, scroll down and fill out the form. You will then be given a phone number and a case/reference number to give to the agent that answers your phone call.
Tyler
- I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
Great Ink, but pricey
on September 22, 2016
Posted by: lloydrs
from Virginia, USA
This ink cartridge is always dependable, but expensive
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Keith M, HP Support, October 4, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any additional questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any additional questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
1
Black text quit printing
on September 26, 2016
Posted by: westwindrv
Had the new cartridge installed for two days and now won't print black text.
No, I would not recommend this to a friend.
Response from hp.comBy Keith M , HP Support, October 4, 2016
I'm sorry that you are having a negative experience with the HP ink cartridge that you recently purchased.
This link should help. https://www.youtube.com/watch?v=c422Q-EhMXI
Thank you again for posting and if you have any further concern please follow this link http://support.hp.com/contact-hp
Keith - I work on behalf of HP
This link should help. https://www.youtube.com/watch?v=c422Q-EhMXI
Thank you again for posting and if you have any further concern please follow this link http://support.hp.com/contact-hp
Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
As ussual hp the master of "Perfect"
on September 29, 2016
Posted by: hpinketta
from Alabama, USA
Well packed in every sense.
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Keith M, HP Support , October 4, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com