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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Customer Rating
3
mr
on October 1, 2016
Posted by: kenroben
this product works very well in my printer no problrnx
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Christina S, HP Support , October 5, 2016
Hey there,
Thank you for your review and for your positive feedback!
It's such a good feeling when you find a product that meets your needs when it comes to quality and performance - I am happy that you have found this with your product.
If you require any assistance in the future, please reach out to our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
Christina - I work on behalf of HP
Thank you for your review and for your positive feedback!
It's such a good feeling when you find a product that meets your needs when it comes to quality and performance - I am happy that you have found this with your product.
If you require any assistance in the future, please reach out to our HP Support Forums: http://h30434.www3.hp.com/psg/ @HPSupport or hp.com/contacthp
Christina - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
This product delivered very clear and dark print.
on October 17, 2016
Posted by: Mister72
from Charlotte, NC, USA
Very good product that I would recommend to others
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Lisa B, HP Support, October 21, 2016
Hey Mister72,
Glad to see you're happy with the HP 564 ink system! The XL cartridges are a great choice too as they give you up to 3x more printed pages compared to standard size cartridge.
We appreciate you taking the time to rate and leave a comment about your experience.
Cheers,
Lisa.
I work on behalf of HP.
Glad to see you're happy with the HP 564 ink system! The XL cartridges are a great choice too as they give you up to 3x more printed pages compared to standard size cartridge.
We appreciate you taking the time to rate and leave a comment about your experience.
Cheers,
Lisa.
I work on behalf of HP.
Written by a customer while visiting hp.com
Customer Rating
5
Very satisfied
on October 23, 2016
Posted by: DadorDude
I have been using HP ink cartridges for years and have found them to be very satisfactory for my need. The quality of color and size are good and I have absolutely no complaints.
I would recommend this to a friend!
Response from hp.comBy Keith M, HP Support, October 25, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
Great Bargain!
on October 23, 2016
Posted by: Haneis
from Falls Church, VA, USA
I paid the same amount here for 4 extra large cartridges that I paid for the regular ones in the store, including postage! And they arrived in 2 days!
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Keith M, HP Support, October 25, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
5
Inkspots
on October 23, 2016
Posted by: AZTrucker77
from Hereford, AZ 85615, USA
The HP 564XL is exactly what I needed, Arrived on time and installed with no problem. I will not use refilled cartridges which will probably have inferior ink.
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Lisa B, HP Support, October 25, 2016
Hi AZTrucker77,
Glad to see that you're happy with the HP inks and service. Your time as appreciated; thanks for writing and rating the product and sharing your experience.
Cheers,
Lisa.
I work on behalf of HP.
Glad to see that you're happy with the HP inks and service. Your time as appreciated; thanks for writing and rating the product and sharing your experience.
Cheers,
Lisa.
I work on behalf of HP.
Written by a customer while visiting hp.com
Customer Rating
2
This pr oduct normally works well
on October 24, 2016
Posted by: Howie33
The previous cartridge that I had purchased did not live up to what I expect. Immediately upon receipt, it would not print and would have to be removed, shaken, then re-installed before it would work. This happened frequently until I gave up and ordered a replacement. There should be a convenient way to contact you in person to resolve issues like that.
I would recommend this to a friend!
Response from hp.comBy Keith M, HP Support, October 26, 2016
Hi Howie33.
Sorry to hear that your experience with the HP 564XL was not great. HP ink cartridges do have a limited warranty. http://support.hp.com/us-en/document/c00206040
If you have an issue with any of your HP ink cartridges, please reach out to HP. www.hp.com/contacthp/
Keith - I work on behalf of HP
Sorry to hear that your experience with the HP 564XL was not great. HP ink cartridges do have a limited warranty. http://support.hp.com/us-en/document/c00206040
If you have an issue with any of your HP ink cartridges, please reach out to HP. www.hp.com/contacthp/
Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
2
Need to continously clean printer head
on April 16, 2017
Posted by: Kashmir
This is the 2nd HP564XL Black printer cartridge I've purchased that didn't work properly. After printing several sheets I constantly have to clean the print head cartridge, which wastes additional ink. I'd like my money back or the two print cartridges replaced.
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Excellent product
on April 17, 2017
Posted by: Blondie59
The ink prints very bright, colorful projects. It performs exactly as I was expecting.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com