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Customer Reviews Collected from hp.com |
HP - 564XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.1
Rating breakdown 2,261 reviews
5 Stars
1,449
4 Stars
243
3 Stars
129
2 Stars
115
1 Star
325
80%of customers recommend this product.
(
1,148 out of
1,429)
Customer Reviews for HP - 564XL High-Yield Ink Cartridge - Black
Customer Rating
2
This product costs way too much for what you get!!
on September 21, 2013
Posted by: Darlene50
from Bethel, OH
Gender:Female
I have been dissatisfied with the 564 ink cartridges for a long time. Unfortunately, that is what my printer requires, and I do not want to purchase a new printer just yet. HP, I am so very disappointed in you. I get the 564XL because I keep hoping I will get the number of printed pages you indicate. Unfortunately, I still get fewer pages than even what you profess with the regular 564 cartridges. I had to install a new cartridge the day my shipment arrived, and we barely printed 75 pages with this new cartridge. Cut your prices or increase the quality of your product. This is ridiculous. Trust me, if I am forced to purchase a new printer to get more copies with the ink supply, I will definitely purchase a different brand altogether. I have been with HP many years, but your ink cartridges are driving me away.
No, I would not recommend this to a friend.
Features
5
Performance
2
Written by a customer while visiting hp.com
Customer Rating
2
Quantity of ink in XL cartridges
on December 13, 2013
Posted by: wim6801
from New York New York
Gender:Male
Okay I have an HP printer so I need to use HP ink but I'm curious to know why the black XL cartridge prints about 450 pages as opposed to the other three colors cyan yellow and magenta print about 750 what's up with that?
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent product
on January 12, 2014
Posted by: Reagan
from GA
Gender:Female
Fast shipping,...performance is fantastic...HP original product quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
INK - Regular vs. XL size cartridge
on April 17, 2014
Posted by: INKregvsxl
from Arlington, Texas
Gender:Male
I thought it was a little confusing when trying to decide which to buy regular or XL size ink cartridge. I think the description should indicate that both cartridges are actually the SAME SIZE and the only difference is; the amount of ink loaded into the cartridge determines which it is (i.e. regular or XL).
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great, useful, reliable
on September 14, 2014
Posted by: Meam
from Big Pine Key, FL
Gender:Female
Always prefer to use genuine HP products with my HP printer. These cartridges are consistently high in quality and dependability. We do a lot of printing of correspondence and even an employee newsletter. Would use no other.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
excellent
on October 29, 2016
Posted by: Augustus65
excellent product - good shipping
I would recommend this to a friend!
Response from hp.comBy Keith M, HP Support, October 31, 2016
Thank you for your feedback. We value your business and appreciate you taking the time to provide us with great feedback.
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
If you have any questions as well, please just let me know, or you can visit HP support, http://support.hp.com/contact-hp.
Thank you for allowing us to serve you as an HP customer.
Best regards, Keith - I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
3
strange package
on July 23, 2011
Posted by: ldee
The package said new lower price and smaller size. Why would I want a smaller size when the purpose of the purchase was to get a larger size than the standard cartridge. Doesn't make sense.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Why so small
on July 31, 2011
Posted by: HPfansince1956
from Western NY
Gender:Male
Reducing the ink content makes no sense. I now have to replace the cartridge more often and pay for the whole crartridge. If I wanted a cheaper cartridge I would buy the standard one.
No, I would not recommend this to a friend.
Features
1
Performance
5
Written by a customer while visiting hp.com