Hi there, thank you for taking the time to share your review and feedback. We truly appreciate you choosing this countertop microwave for your home and are glad to have you in the GE Appliances family! While we are very glad that you have enjoyed using your microwave so far, we are sorry to hear of any sound issues you have experienced as we can understand that this would be concerning. Some operating sounds you may hear are normal, such as the internal fan running; however, we would recommend that you review the following support article to help determine the noises you are hearing and offer you some assurance in this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900.

Additionally, given that you have said your unit is operating within your pantry, we would like to remind you that your microwave is intended for countertop use only and we strongly advise against placing them in tight or enclosed spaces. Doing so can block the vents from receiving and releasing proper air circulation which is a safety hazard and could cause damage. If your review this information and feel that your unit is not acting within the normal microwave operational characteristics, we would recommend that you take advantage of your warranty and schedule service so that our qualified technicians can properly diagnose any issues. We sincerely value your feedback and hope that this information is helpful for you! All the best! -Eliza@GEA