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Customer Reviews Collected from geappliances.com |
GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
Average Customer Rating:
4.4
Rating breakdown 6,241 reviews
5 Stars
3,999
4 Stars
1,482
3 Stars
418
2 Stars
148
1 Star
194
90%of customers recommend this product.
(
5,073 out of
5,663)
Customer Reviews for GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
Customer Rating
3
Take 2
on March 4, 2023
Posted by: Hol26
This is our 2nd purchase of this microwave. The 1st stopped working after only 6 months (would heat for 15 seconds, shut off, come back on and say power failure). It gets great reviews, so we are giving it a second chance. I love all the features and when it worked it was great, hopefully things work out better this time.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 9, 2023
Hi - Thank you for posting this review.
We're so very sorry that your first microwave stopped working, but also so glad to know that you gave us another chance. We truly appreciate that! It means alot to us!
Your satisfaction is important to us and we are hoping that this experience will be much better for you. All feedback is valuable and helps us to better understand how to service you as a consumer.
Please continue to share about your new unit. We want to know how things are going for you.
With kindness and thoughtfulness - Tierra@GEA
We're so very sorry that your first microwave stopped working, but also so glad to know that you gave us another chance. We truly appreciate that! It means alot to us!
Your satisfaction is important to us and we are hoping that this experience will be much better for you. All feedback is valuable and helps us to better understand how to service you as a consumer.
Please continue to share about your new unit. We want to know how things are going for you.
With kindness and thoughtfulness - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not so good
on March 4, 2023
Posted by: Don4455
from Minnesota
Make sure you get one with enough power before you buy!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 7, 2023
Hello - Thank you reaching out to us. We're so sorry to hear that this microwave's power level has been disappointing. Purchasing a new appliance is a big deal, and we're sorry that we let you down with this one.
If you have any questions or concerns about your microwave please let us know. We appreciate you being a part of our GE Appliances family, and we are always here to assist - Sydney@GEA
If you have any questions or concerns about your microwave please let us know. We appreciate you being a part of our GE Appliances family, and we are always here to assist - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on March 4, 2023
Posted by: Mmoore69
from Cabot, Arkansas
Nice looking, very quiet and doesn't take up much counter space
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, March 16, 2023
We're so glad you like the microwave! Thanks for choosing GE Appliances and have a great day. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Features
on March 5, 2023
Posted by: Uchoose
from Silvana,Wa
Microwave has been great so far, however the keypad needs to be lighted
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Jessica@GEA, GE_Appliances, March 7, 2023
Hello,
Thank you for your recent GE Appliances purchase, we are so happy to hear that the microwave is working great for you.
We apologize that we don't currently offer a microwave with a backlit keypad. We appreciate your feedback and will pass it along to our product team for consideration.
Please know we're here for you should you need assistance in the future. Jessica@GEA
Thank you for your recent GE Appliances purchase, we are so happy to hear that the microwave is working great for you.
We apologize that we don't currently offer a microwave with a backlit keypad. We appreciate your feedback and will pass it along to our product team for consideration.
Please know we're here for you should you need assistance in the future. Jessica@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Just the right size!
on March 5, 2023
Posted by: Ramboangel
from Monroe, Mi
Great microwave. Works fine, no problem so far.. Happy with this microwave. Hard to find a white microwave in the size I needed, but also quality brand.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but LOUD
on March 5, 2023
Posted by: Maggie 27
from NJ
I like the functionality of this unit but it is very loud! The noise is startling loud for pets.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Brittany@GEA, GE_Appliances, March 8, 2023
Hello - Thanks for reaching out to us. We're so sorry to hear that the noise level of your microwave has been startling to your pets. We know that must be frustrating, and we understand your concern. You can find normal noises your microwave may make here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If you suspect the noise level is not from normal operation, we recommend reaching out to us with your model and serial number by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET. We're so happy you've been enjoying the functionality of your microwave, and we hope this information helps. If you have any additional questions please let us know. We are always here for you -Brittany@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If you suspect the noise level is not from normal operation, we recommend reaching out to us with your model and serial number by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET. We're so happy you've been enjoying the functionality of your microwave, and we hope this information helps. If you have any additional questions please let us know. We are always here for you -Brittany@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Heats food fast!
on March 5, 2023
Posted by: Lilacs009
Great microwave with tons of settings making it perfect for heating/ cooking almost everything. Food gets hot really fast so you don't have to wait forever if your in a rush.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size
on March 5, 2023
Posted by: MsSki
from OH
Just bought this to replace the same one I've had for many years that died. I loved the first one so much and am happy they're still being made. Great features and size for a great price
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com