 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2013 Turbo Tax Review
on March 13, 2014
Posted by: MarkCharles
from Southport, NC
I had over 1,000 investment sales because of the way my Morgan Stanley fund operates. I am using the MAC PC version of Turbo Tax. After downloading all the investment sales transactions, the program ran very slowly until I was finished with the income portion of the program. You warned me about the slow performance of the program but I had no alternative but to proceed. I would recommend that you analyze why this is happening and make some improvements for the 2014 version. It seems to me that you have a poor design with that aspect of the program. All else was very good. Thanks
What's great about it: The Package is very complete.
What's not so great: After downloading investment sales, program was very slow.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Computer interface
on March 15, 2014
Posted by: OptimMom
from Minnesota
While this was always my "go to" company for doing taxes, this year was absolutely different.
I was completely unable to load this on my Windows XP machine, which I have used for years.
I was forced to put in on my other computer machine using Windows 7. With 4 of us using that machine, two kids, we have an administrator section. When I tried to work with Turbo Tax in "my" section of the computer, it would not allow downloads so the initial disc's data could be updated, (I had to manually update the info), and it would not allow me to add the free state program, either. So finally I ended up putting the data I had worked on, in my section of the computer, onto a disc, and transfer it to the Administrators file. I ended up with a disc of data, and was able to safe a PDF file on my computer for next year.
I am sure I will have problems next year, unless you do a better job of your programming, or provide instructions on using different Windows systems.
I have never been so frustrated in my entire life, and I have been using computers for work and at home since computers were first introduced in the 1980's!!
My love of your TT program has definitely dwindled extremely! My referrals of your TT program have also dwindled. I am sure I will need to purchase another computer for the family, as I do not like kids on a computer that holds my taxes and family financial data.
I am livid with your company's TT Home and Business program this year. I sincerely hope that next year is better or I will just go to an accountant. Not having anything other than computer access to help with these many problems this year, has also been consummately frustrating! I wasted 5 days and evenings working on getting your program to work.
I am really angry!!!!
What's great about it: Was the same company I had used in the past, and been pleased with, in the past.
What's not so great: Horrible to work with in Windows 7: wouldn't allow downloads, updates, getting the state programs, etc.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, as always
on March 15, 2014
Posted by: Jasluke
from San Antonio, Texas
I've used TurboTax for 20+ years and continue to be thoroughly satisfied. The paradigm of user-friendly software. I just wish every software product was as simpatico as TurboTax.
What's great about it: Easy AND thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for beginners and more experianced
on March 15, 2014
Posted by: Doorachattack
from Hartford, WI
I use the Turbo Tax Home and Business for myself and I volunteer to do elderly in laws business/farm taxes for low income. The TT program makes the preparation much less complicated than it has been, so thanks TT. Only minor tweak is that TT program needs better programming to help users calculate Net Operating Loss. That can be a big complicated labyrinth. I like being able to review answers to similar questions others have already posted on the community portion of TT site. It really helped me out.
What's great about it: Ease of use, helpful tips, helpful resources for more questions
What's not so great: Just a few minor tweaks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ PZ
on March 17, 2014
Posted by: TheSam
from Minneapolis, MN
I completed my return over multiple sessions in the course of a couple weeks and really appreciated being brought back up to speed each time I pulled my return back up. The session management is extraordinarily intuitive in general.
What's great about it: Easy to complete over multiple sessions
What's not so great: Didn't get me a million dollars back (not that I paid that in...)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tirbo Tax Home & Busine
on March 19, 2014
Posted by: Regee
from Clmons NC
have used for 7 years for multiple family returns - sure beats doing them maually
What's great about it: can transfer last year's info
What's not so great: sometims hard to find specific help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Review
on March 21, 2014
Posted by: Kenny12332
from Ocean Springs, MS
Good value for price. I would not do my return any other way. I have been using TurboTax for several years.
What's great about it: Was overall easy to use.
What's not so great: Loading K-1 infromation was a little confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wooo Hoo Refund
on March 21, 2014
Posted by: silver7
from Iowa
Works really well. Great for catching deductions you might miss. Ease of use.
What's great about it: ease of use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com