Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
one glitch
on April 18, 2014
Posted by: tsmith8
i had federal wages that were not state wages (severance) and the program would not allow me to leave the state section blank and then transferred the wages to my state return even though the box for the actual wage amount was blank.
What's great about it: 99% of the program
What's not so great: one small glitch in w-2
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Have used TurboTax for years and it gets better and easier each year. I feel very confident that this software helps me organize all relevant documents and find all deductions.
Highly recommended!!
What's great about it: simple, comprehensive, w/ helpful tips
What's not so great: given what it does, I have no complaints
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
While I do appreciate how turbotax helps you figure out where to put things, unfortunately it's an epic fail for me this year. My 2012 return was filed late and as a result, Efile has failed 4 times for me already. Reason? apparently Turbotax automatically puts the prior year AGI in the efile and you CAN'T OVERRIDE it, but the IRS phone site tells me that I should be putting "0" in there. It also seems to indicate that I don't NEED an efile pin...
The muddled "help" is no help. Sigh. In fact, I suspect if I hadn't used Turbotax this year, I wouldn't be in this pickle!
What's not so great: In an apparent attempt to help, turbotax fails
I've been using Turbo Tax products for 15 years. I like the Intuit feel because if you follow the prompts the program is intuitive. I've used the Home Business and Rental package as well as the Business package for LLCs, Trusts and a C Corp. I find the 1040 packages to be most intuitive. I've never found a form that was not available immediately. I help friends and family with their returns using the program as well. I really like the download features. So I will keep buying the program.
What's great about it: Easy to use and helps you make sure you don't leave things out.
What's not so great: Sometimes questions are hard to find answers for.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments