Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Very Easy to Use
on February 8, 2014
Posted by: WVChickens
from Martinsburg, WV
I find this product provides an easy transition between a guided approach to preparing your taxes and a more focused approach to freely move to specific sections needed (for more advanced users). This enables users of all experience levels to feel comfortable that they can prepare their taxes with confidence.
What's great about it: Smooth transition between topics, Easy to Understand Direction
What's not so great: Filing Fees are not listed until the very last step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Rockin
on February 8, 2014
Posted by: DRKSR916
from Rural, Kentucky
Would never use anything but turbo tax!!
What's great about it: Quick Easy Painless
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on February 8, 2014
Posted by: mfberry
from St. Louis, MO
I have been using turbotax for years and I feel that I get the most back and I am able to work on my taxes on my time.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 8, 2014
Posted by: Renia76
from State College, PA
Great software, reliable, easy to use
What's great about it: Walks through everything
What's not so great: Too many questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
could be clearer
on February 8, 2014
Posted by: lgh3c
from Scottsdale, AZ
When you need to override due to Turbo Tax inability to accommodate special situations, Turbo tax is not helpful at all.
What's great about it: makes most things very easy
What's not so great: if you deter from the norm turbo tax is not helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good experience with TurboTax
on February 8, 2014
Posted by: JD14
from Auburn, AL
As always, TurboTax makes filing my taxes as easy as possible. I especially like how it imports information from last year's taxes so it makes the process that much faster this year. Directions were easy enough to follow and e-filing my Federal taxes appears to have gone smoothly. I used the small business version, and my only real 'complaint' is that there's a lot of information you'll need when filing taxes for a small business (thing I'd never thought of before starting); it would have been nice if TurboTax gave you a list of information you'll need before you get started, as that might make the process go a bit faster.
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great refund
on February 8, 2014
Posted by: StephanieZaid
from Menlo Park CA
I've been using Turbo Tax for a couple of years and each year it gets better
What's great about it: A very user friendly software
What's not so great: there is no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
everything was great
on February 8, 2014
Posted by: mom0twins
from Decatur, IL
I was very nervous to be doing our taxes this year but everything worked out great the step by step instructions really helped us out!!
What's great about it: very helpful
What's not so great: none
Written by a customer while visiting turbotax.intuit.com