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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Since the 80s - Easy and Accurate!
on February 9, 2014
Posted by: DGwood
from Fort Washington, MD
Over the years, I have taken the IRS's VITP sessions to keep up to date, and when I use TurboTax, I can say it makes doing taxes much easier than just following the book. Too, the cost, when I share it with my daughter and son, it is a cost saving. If you fear doing taxes, then you are not using TurboTax to assist, walking you through the process. Then, in the end, file your Federal Return via internet. Having to pay to file your State is steep, as oppose to just placing a stamp on an envelop and letting them direct deposit your refund, though it extends the refund time somewhat.
What's great about it: The menus give excellent guidance to get the most out of the product
What's not so great: The cost to filing the State electronically, other wise, I can't think of any...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on February 9, 2014
Posted by: sarahaw27
from Goshen, NY
Saved me a lot of money and I did it all in my pajamas, in bed instead of making an appointment and sitting in a fluorescent-lit office.
What's great about it: Step by step guidance
What's not so great: Time Consuming
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Rough Start, Finished up ok...
on February 9, 2014
Posted by: bluzaly
from Salt Lake City, Utah
Once Home and Business was able to load on my machine, after waiting a month for a fix, things moved very well. Federal finished up well. It was another issue when I started my Arizona state. Forms not available!! I could not finish my resident state taxes, because completion was based on Arizona. I had to wait two more weeks to finish things up.
I have not had problems in the past, so the level of non-preparedness in this instance took me by surprise. Time is money and you cost me some.
I will try you again next year, but I sincerely hope you have it together by then...
I have not had problems in the past, so the level of non-preparedness in this instance took me by surprise. Time is money and you cost me some.
I will try you again next year, but I sincerely hope you have it together by then...
What's great about it: Still very easy to use
What's not so great: Home and Business had to wait for fix, Arizona forms were not available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use turboTax and nothing else
on February 9, 2014
Posted by: Klan7
from Jones, OK
Only way to go. Forget the other guys and all the cpa go turbo tax. Last time I used a cpa was 1998 and trashed the return he finished for me and went and puchase turbo tax the next day and have not looked back and i still have all the cd from 1998 to now i just add to my collecting every year and loving it. Thanks
What's great about it: used since 1998 and will continue until I die
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use it every year
on February 9, 2014
Posted by: QMRN
from Tamarc, FL
We have used TT Home and Business for years. It is simple and they walk you through every step of the way. This year (2013 Tax year) the printing option for employees W2s changed; it converted from a PDF to Word, which screws up the formatting and prints partial W2s onto pages. This was very frustrating and annoying, in past years it printed from the program and you could save to PDF and print clean copies.
What's great about it: Walks you through step by step
What's not so great: Printing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on February 9, 2014
Posted by: Samm3
from Brunswick County, NC
Honestly, I was terrified to attempt my taxes alone. Turbo Tax made my experience go MUCH smoother than I anticipated. I feel confident that all the bases were covered and have no anxiety about the results. THANK YOU TURBO TAX!
What's great about it: Like all the details with the questions
What's not so great: No person to talk to immediately, but I was able to figure it all out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little improvement needed
on February 9, 2014
Posted by: Crossfire13
from Peshtigo, WI
We have very complex taxes involving businesses, investments, etc. Turbo tax allows us to enter data & prompts for relevant worksheets and data needed. No more looking everything up! We also love the ease of submitting our return. Our only disappointment is the lack of additional information available for Section 179 & Depreciative equipment, and the ability to purchase TurboTax that free files your state return as well. I have to complete my return on TurboTax and then go out to our state Free File and enter everything again.
What's great about it: Ease of entering data & submitting return
What's not so great: Lack of Section 179 & Depr info & added cost for State Filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on February 9, 2014
Posted by: Taipantim
from Norwalk, CT
great time saver and accurate. When I first used TurboTax I wasn't sure it would correctly calculate the "home use' portion of my wife's daycare business because it is complicated. Turbotax calculated it correctly which is a huge time saver from doing it manually.
Only downside was in the State portion. I tried to get to a specific area multiple times and couldn't. I started the State portion from the beginning and was only then able to edit that section. All in all a minor inconvenience.
What's great about it: Hits every item, income, credits & deductions
What's not so great: Sometimes hard to go back to an area to modify
Written by a customer while visiting turbotax.intuit.com