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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Refund Experience
on April 16, 2014
Posted by: hmoorejrmd
I thought the process was easy to follow and would recommend it to my friends.
What's great about it: easy to follow
What's not so great: Some glitches with certain tax errors but eventually resolved the problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on April 16, 2014
Posted by: TaxManDo
Good job on business end. Easy to do W-2s and get credits. Love the it's Deductible feature for gifts to charity. There is no better tax software. Way better than TaxCut!
What's great about it: Re-uses max items from previous year
What's not so great: Difficult to find out how to credit for 1st $200 interest earned in OK banks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Won't use next year
on April 16, 2014
Posted by: Brian46
The fees are too much. I've used TT for over 10 years and this will be the last. For just a little bit more I can pay a real person. All of the fees aren't made aware until you've spent hours entering the info and it's too late to turn back. I understand some fees and there have always been fees. But they are getting more and more...I've been pushed over the top of the 'fee' hill.
I use TT to save money, well it no longer accomplishes that goal.
What's great about it: Auto input of data, step by step process
What's not so great: FEES, more and more, too many
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Cross reference
on April 16, 2014
Posted by: nickeepe
One feature I would like to see added would be a bookmark feature to mark my place in the step-by-step process to check back what I used in a similar situation asked earlier. For example, what did I use for total square footage of my house for calculation purposes under home office use #1 when I was again asked under home office use #2. Other questions would raise up the same need when asked a second time or if I mis-understood a question that later in the process I understood what was intended by a question. Navigating backwards thru the step-by-step process can sometimes be frustrating when pressing the back button as it skips some screens/questions. Say, I was asked a question, but later wanted to change my answer and had difficulty finding the exact screen where my interest was raised. I would almost stumble upon the screen I was looking for as if by accident. And this would be if I knew what section the question pertained to.
What's great about it: Move thru the interview quickly
What's not so great: Need a bookmark feature to return to where I was.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
HOME & BUSINESS
on April 16, 2014
Posted by: DONJ67
Home & Business works very good. Most helpful is the examples provided right on the page, and if you have questions you can enter the user forem before going to expert help.
What's great about it: EASY TO USE, DOES IT FOR YOU!
What's not so great: I HAVE TO ASSUME IT'S DOING IT RIGHT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home & Business
on April 16, 2014
Posted by: LDON
Way to go Turbo Tax, you managed to make it easier and more user friendly. Thanks Saved me $700.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Takes the pain out!
on April 16, 2014
Posted by: 4PetesSake
I hate having to do taxes, period. However, Turbo Tax gives me the confidence that I will have accurate and complete filings when I am done. After 10 years of using Turbo Tax I can see the improvements each year and I would use none other. Thank you Intuit.
What's great about it: leads you to every opportunity for a deduction
What's not so great: Need more questions about the many situations that occur with dependent college student expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 16, 2014
Posted by: P00547390
Having done tax preparation professionally, the turbotax program was cumbersome. It appears to be excellent for those who do not understand the tax forms and need a little help sorting through the mysteries of tax law.
I found it difficult to select standard mileage rates on vehicle use for business; suggest a check box "use standard mileage rates".or something to that effect. If it is already there, i did not find it.
I found it difficult to select standard mileage rates on vehicle use for business; suggest a check box "use standard mileage rates".or something to that effect. If it is already there, i did not find it.
What's great about it: Easy to understand, mostly
What's not so great: Slow to complete for knowledgeable preparer
Written by a customer while visiting turbotax.intuit.com