turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great, and easy to use!
on February 9, 2014
Posted by: Suthrn1
from Nashville, TN
I love Turbo Tax and have used it for years. It's easy to use and understand. I like doing my own taxes so I can try different filing options to see what works to my benefit. Although Turbo Tax recommendations have never been wrong, I usually test them.
What's great about it: Clear and to the point instructions. Don't have to be a Tax Expert to understand!
What's not so great: Sometimes, when you select something to try, it doesn't want to NOT take it when you change your mind. But, got it done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to use
on February 9, 2014
Posted by: chloesgirl
from Atlanta, GA
Tried Turbo tax last year for the first time after years of going to a tax accountant. Needless to say, it saved me several dollars. Was easy to follow, and I was able to file for a fraction of the cost!
What's great about it: walked me through all the steps!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Refund
on February 9, 2014
Posted by: Brewski7
from Texas
Was okay I guess, said I had an error but form didn't have access to input data it said I was missing. Program didn't ask or give an area to input taxes paid on items purchased throughout the year. This was still rather lengthy to complete, there are other deductions I'm sure are allowed but this program only "illustrates" typical deductions. Some info gathered seems to be only gathered to send to those info collection departments watching the little guy.
What's great about it: completed in my home
What's not so great: Still very cumbersome
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on February 9, 2014
Posted by: BriDude
from Chicago, IL
Easy and quick- that's the way I LIKE it! Uh-Huh- Uh-Huh!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very easy and dependable to use
on February 9, 2014
Posted by: FijiSnoopy
from Fort Worth Texas
Been a fan of Turbo for years....
What's great about it: I walk me thru everything easily
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Eaasy to file with Turbotax
on February 9, 2014
Posted by: maxoldman
from Las Vegas, NV
Step-by-step explanation is excellent! It's simple and easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
So easy to use
on February 9, 2014
Posted by: dnr2014
from Chandler, AZ
This is my 7th year using Turbo Tax. Why spend money with an accountant when I can do it myself with Turbo Tax! Thank you TT for making tax time relatively painless.
What's great about it: step by step instructions, ease of use.
What's not so great: waiting for the AZ tax forms to load
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Just one issue
on February 9, 2014
Posted by: SexyMe1975
from El Paso, TX
In this and all the previous versions of the program I have to go back to correct information or add something that I forgot and the form does not look exactly as the first time. I had to do a revision on form 8863 and when I went back the help or guide me section where it told me where to look for the information was no longer showing.
What's great about it: A caveman, like my self, can do his own taxes.
What's not so great: forms do not fully reset when going back.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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