Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo-rific
on February 9, 2014
Posted by: mld369
from Atlanta,GA
For someone who doesn't have a zillion deductions or corporate entities Turbo Tax is the way to go.
What's great about it: organized, detailed, tons of help texts
What's not so great: long process - but that's because we don't have the FAIR TAX!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
student just earned BA, now grad school
on February 9, 2014
Posted by: DadOfStudent
from Nashua, NH
We really need reminding that for the year 2013 tax forms, the 1098T, a student graduating in May 2013 may see zeros on 2013's 1098T. That's because the prior year 1099T , in this case year 2012, already listed all tuition expenses for the upcoming spring 2013 semester.
Can't claim it twice, once for 2012 and once for 2013
Also if the student is moving immediately to grad school, say for Jan 2014 spring semester, there will be a 1098T issued in 2013 (not 2014) for that upcoming tuition expense. It gets claimed in 2013. This need serious revamping of the guided data entry process.
Help us to be not confused.
What's great about it: interactive step-by-step is always very helpful, and the Get Help is good
What's not so great: Does not do a good job explaining that the tuition expenses for last semester, spring 2013, was claimed in tax year 2012
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Does not have correct State forms - can not file
on February 9, 2014
Posted by: CurtisLA
from LA
Does not have correct State forms - can not file
What's not so great: Does not have correct State forms - can not file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on February 9, 2014
Posted by: brookinsy
from Southfield, MI
I have used the program for years. It's easy to follow and it doesn't take long to get to the point to e-file.
What's great about it: Turbo Tax guides you through each category so you don't miss any credit or deduction
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease out of Complexity
on February 9, 2014
Posted by: p73r71d
from Montana
Over the years the programs have become easier to use and/or more supportive making the tax preparation easier and quicker. What has been most helpful is the movement of information from the previous years into the current tax year, such as depreciation of business equipment.
Receiving refunds have not been the goal of the use of Turbo-Tax but rather accuracy. TurboTax has helped us prepare the next year tax preparation and insuring our refund or returns are as close to $0 as we can make it.
What's great about it: Consistancy form year to year. Our forms are very complex and difficult due to continued change in the tax rules.
What's not so great: At times, we have to double check to prevent duplications from one section to another.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 9, 2014
Posted by: Pete1Rod
from Chicago, Ill
We were able to get a much larger refund. Things that I didn't think of were actually used on the return. Thanks Turbo-Tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is #1
on February 9, 2014
Posted by: Beechflyer1
from Indiana
The best tax prep software available! Very user-friendly and helps get the biggest refund possible. Highly recommend.
What's great about it: Absolutely THE best tax prep software available, hands down.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
stress free and simple
on February 9, 2014
Posted by: emmnmuz
from Tallahassee, FL
we have progressed from EZ to personal plus multiple businesses and rental properties. Turbo Tax handles all of our needs in a simple to follow manner. The guided option was invaluable when we began many years ago, and it's perfect to jump back into when you have something new to process. We are confident to use the 'do it on your own' option also. Main thing is we never worry that we may have missed something. Great!
What's great about it: love the hold-your-hand guide option - invaluable so you won't miss anything
What's not so great: hefty fee if using credit card to pay owed amount
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com